Fixing broken Sparrow

Discussion in 'Mac Apps and Mac App Store' started by varxx, Dec 12, 2012.

  1. varxx, Dec 12, 2012
    Last edited: Dec 13, 2012

    macrumors newbie

    Joined:
    Dec 12, 2012
    #1
    If Sparrow gets stuck loading, try this:

    (1) Uninstall Sparrow.
    (2) Open a terminal window.
    (3) Delete these files:

    ~/Library/Preferences/com.sparrowmailapp.sparrowappcast.plist
    ~/Library/Application Support/Sparrow (with all its subfolders)

    (4) Reinstall Sparrow.

    Worked for me. My problem was apparently due to my having created custom labels that Sparrow must not have liked.

    My message base was not altered by deleting these files, since I use Gmail IMAP, synchronizing my inbox and other email folders with Gmail's web server (or at least I think that's how it works). If you don't use IMAP or otherwise have a local message database, you may need to make a backup first.
     

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