"Format not recognized"

Discussion in 'Apple TV and Home Theater' started by theslaz, Oct 9, 2010.

  1. macrumors 6502

    Joined:
    Dec 12, 2009
    Location:
    Calgary; Alberta; Canada
    #1
    Running Windows XP and the latest version of Itunes. Streaming movies from a 2 terabyte HD. Using an old version of ATV ( not the newest one ) this one is 9 months old.
    ATV was working before; just haven't used it in awhile. Went to watch a movie and a error message popped up stating that "The selected video could not be played. The format was not recognized" The said video does play in Itunes on my Laptop; so there is nothing wrong with the video or it's format. I also tried playing a TV show; got the same message. Did a cold reboot of the ATV and restarted windows and Itunes; same thing.
    Any way to get rid of this error message and be able to watch movies again??

    Thanks in advance
     
  2. macrumors 6502

    Joined:
    Sep 8, 2008
    #2
    Close iTunes, open it, then In iTunes click on a movie and let in play within iTunes. Should fix it
     
  3. thread starter macrumors 6502

    Joined:
    Dec 12, 2009
    Location:
    Calgary; Alberta; Canada
    #3
    Thanks for your prompt reply. That did work; but I had to do it several times. Now I have to figure out what is up with my laptop. It doesn't want tp play movies through Itunes properly; lots of stuttering. If I play the movie through one of my other programs; it plays properly. Go figure!!!
     

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