Former Retail Store Manager Steve Cano to Succeed Ron Johnson as Apple Retail Chief? [Updated]

Discussion in ' News Discussion' started by MacRumors, Nov 2, 2011.

  1. macrumors bot


    Apr 12, 2001

    Yesterday, we noted that Apple senior vice president for retail Ron Johnson had been removed from Apple's list of senior executives, in line with his previously-announced departure to become CEO of department store chain J.C. Penney. The transition occurred with no announcement from Apple regarding Johnson's successor.


    Steve Cano (left) and Ron Johnson (right) at 2004 grand opening of Shinsaibashi store in Osaka, Japan (Source: ifoAppleStore)

    Cult of Mac now reports that Steve Cano has been elevated to the position of senior vice president for retail, heading up the successful division as part of the executive leadership team.
    According to the report, Cano began his career at Apple ten years ago as manager of the Palo Alto retail store, later moving to open the SoHo store in New York City. Consistent with previous reports of Apple looking for a candidate with international retail experience, Cano has spent the last seven years working on Apple's international retail efforts, first in Japan as manager of the Ginza store in Tokyo and then as regional director there. Cano then moved to London, where he has been serving as senior director of international retail for the last several years.

    Update: Apple has issued a brief statement to Cult of Mac indicating that the search for Johnson's successor is still continuing.
    Article Link: Former Retail Store Manager Steve Cano to Succeed Ron Johnson as Apple Retail Chief? [Updated]
  2. macrumors 6502a


    Jan 27, 2010
    California and Texas
  3. macrumors newbie

    Aug 31, 2007
    Minneapolis MN
    Not an iPhone

    What kind of phone is Ron using in the picture?
  4. macrumors 603


    Oct 5, 2008
    Unacceptable. That isn't an iPhone! Lol, I'm joking.

    Then again, it was 2004 when the picture was taken.
  5. macrumors member

    Nov 9, 2009
    The picture is from 2004, three years before the public introduction of the iPhone.
  6. macrumors 6502

    Sep 11, 2007

    Looks like a Moto Star-tak. It was 2004 after all Truly a crappy phone IMHO!
  7. macrumors 6502a


    Oct 4, 2010
    Bristol, UK
    That photo was taken in 2004. iPhone came out in 2007. At least read the article a little bit first... :rolleyes:
  8. macrumors 6502a


    Apr 29, 2009
    Chicago, IL
    Agreed. Just look at the thing. Remember the way it made a snap when it opened? My god we've come a long way. :apple:
  9. macrumors 68000


    Feb 4, 2010
    Congrats to Stave Cano whose good work got noticed. Seems to have -- now -- the kind of experience to do the job.

    Somewhere Jeff Spicoli is going "Whoa!"
  10. macrumors 6502

    May 25, 2011
    Except the StarTAC was black or charcoal, not silver.

    And it was an AWESOME 1996, when it came out. (By 2004, it would have been quite tired.)
  11. macrumors 6502


    Oct 2, 2008
  12. macrumors regular

    May 21, 2007
    I think the article is mis-leading or confusing it's facts. They tout him as an example of how you can rise to the top from a sales associate, then state that he STARTED as a manager of a store.

    Not the same thing, and getting from "unnoticed sales monkey" to "manager" is quite a fight in the jungle, IMHO.
  13. macrumors member

    Oct 19, 2011
    Congratulations Steve Cano. Hope you'll make a mark in your new position.

    Hey there's another Steve on the top chain of Apple. hehe
  14. macrumors 65816


    Nov 14, 2007
    I had the pleasure of working with Steve Cano at SoHo and can say that he is a great person and tremendous manager. The best part is what this quote makes me think of:
    Not only is that true for him, he makes it true for everyone on his team. He always encouraged and recognized hard work and strong employees, and he did so in two ways that have become rare in the workplace: example and trust. His example through commitment and hard work made it clear that he would never expect anyone to do something that he wasn't willing to do himself. And the trust he put in his employees was nothing short of inspirational.

    If you will permit me the indulgence of one memory: to this day I remember a customer service issue at the Bar that escalated to the point of Steve joining the conversation. Contrary to what many managers would do in that situation to placate a customer, he did not belittle me or dismiss my recommendations, but instead explained to the customer that, as General Manager, he had put his trust in me for such situations, and that he was going to support my recommendation. That is not the easy way out that most would take. That is the kind of example and message that motivates an employee to excellence.

    Trust me: this is a man anyone would be fortunate to work for. And if this little snippet has done anything, I hope it is a worthwhile thank you and congratulations to Steve. Well deserved!
  15. macrumors G5


    May 2, 2002
    2004? Wow. That phone looks to be circa 1992!
  16. macrumors regular

    Mar 9, 2008
    Why are all Apple employees deeply unattractive people when their products are so beautiful?

  17. macrumors 65816

    Feb 3, 2011
    That would be a nice rag to riches story. Hopefully he is up for it, that's a lot of work for sure
  18. macrumors member

    Oct 6, 2011
    Enough about the phone already! Who giveth a *****?
  19. macrumors 6502a

    Mar 24, 2010
    Who is this guy. I worked at the Palo Alto Apple Store from 2005-2008 and I never even heard his name come up.
  20. macrumors member

    Oct 19, 2011
    Aw, come on. Beauty is subjective.
  21. macrumors 6502a


    Mar 22, 2011
    Fort Myers, FL USA
    Since you didn't read the article (he was there 5 years before you were.) here is the answer to your question:

  22. macrumors 6502a

    Mar 24, 2010
    Obviously I know that. I meant that his name didn't come up in reference to past events/stories at the store. Other previous managers' did. We even have store meetings/trainings/orientations where they talked about the history of the store, and he was never mentioned.

  23. macrumors 6502

    May 3, 2003
    Great story, I love when companies promote from within!
  24. macrumors 6502a


    Oct 27, 2007
    Twin Cities
    His first name is Steve?

    I did a Wikipedia search on him but find no trace of a previous tenure at Apple. However, it does state he is the former leader of Black Dragon and has a wicked fatality called the "Skeleton Rip" in which he "pulls out the victim's entire skeleton by grabbing the skull from their teeth and jerking it out, leaving the rest of the body to fall flat on the floor in a heap of skin."

    This guy seems made for the corporate world.

  25. macrumors regular

    Jul 22, 2011
    Apple has officially responded to CultofMac stating that this rumor is NOT true!

    "UPDATE: Apple just sent us a statement saying Cano has not been named head of retail. A spokeswoman said: “The search is underway with lots of interest and we are carefully selecting Ron’s successor. We have nothing to announce today.”

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