Frozen iPod 4g 40GB

Discussion in 'Macintosh Computers' started by nesbitt_a, Oct 11, 2004.

  1. nesbitt_a macrumors 6502

    Nov 1, 2003
    Guys, my 40gb iPod 4g has completely frozen to the point that it just displays a song name, has the backlight on constantly and nothing will work!

    I cant even force restart or restore it.

    Anyone got any ideas, should I just let the battery run dead?

    Cheers, Andy
  2. robotrenegade macrumors 6502a

    Apr 16, 2002
    It's under a year old, call apple. You'll get a new one.
  3. Abstract macrumors Penryn


    Dec 27, 2002
    Location Location Location
    Hmmm......I never seem to be the guy who has to ask myself, "If I bought a new product that freezes up and doesn't work properly, what would I do?"

    You've been a consumer for a few years, haven't you? I think you know what to do in situations like these. Call Apple and exchange it for a new one, just like you would do with any faulty expensive product that you come across....
  4. nesbitt_a thread starter macrumors 6502

    Nov 1, 2003
    It has finally snapped back out of its 'comma'. At least its usable - but I will call and get it exchanged while I still can.

    Cheers, Andy.

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