Frozen iPod 4g 40GB

Discussion in 'Macintosh Computers' started by nesbitt_a, Oct 11, 2004.

  1. macrumors 6502

    Nov 1, 2003
    Guys, my 40gb iPod 4g has completely frozen to the point that it just displays a song name, has the backlight on constantly and nothing will work!

    I cant even force restart or restore it.

    Anyone got any ideas, should I just let the battery run dead?

    Cheers, Andy
  2. macrumors 6502a


    Apr 16, 2002
    It's under a year old, call apple. You'll get a new one.
  3. macrumors Penryn


    Dec 27, 2002
    Location Location
    Hmmm......I never seem to be the guy who has to ask myself, "If I bought a new product that freezes up and doesn't work properly, what would I do?"

    You've been a consumer for a few years, haven't you? I think you know what to do in situations like these. Call Apple and exchange it for a new one, just like you would do with any faulty expensive product that you come across....
  4. thread starter macrumors 6502

    Nov 1, 2003
    It has finally snapped back out of its 'comma'. At least its usable - but I will call and get it exchanged while I still can.

    Cheers, Andy.

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