Frustrated with my iPhone 5!

Discussion in 'iPhone' started by SezR, Jan 18, 2013.

  1. macrumors newbie

    Joined:
    Jan 18, 2013
    #1
    I must have a rogue model iphone5! I have had it about 2 mths now & HATE it! It will not stay connected to my wifi, & when it is connected it wont work. its not my wifi as my husband (who also has a iphone 5) is sat next to me & his wifi works.

    It's updated with version 6.0.2. The touch screen is temperamental. Now it is resetting my Facebook settings to custom, so I can't connect to friends either. I've uninstalled & reinstalled the app too. On my laptop it's showing as the correct settings, but is changing it on my iPhone!!

    What can I do plz?!?

    Thanks in advance
     
  2. macrumors 601

    clyde2801

    Joined:
    Mar 6, 2008
    Location:
    In the land of no hills and red dirt.
    #2
    Try restoring it and reinstalling all your apps. Sorry to hear you're having trouble with yours.
     
  3. thread starter macrumors newbie

    Joined:
    Jan 18, 2013
    #3
    I've reset all settings several times. I honestly don't know what else to do!! I use FB to connect to family in Australia & Ireland & now I can't :(

    ----------

    Do you mean restore back to factory settings? Will this need me to transfer all my photos etc?
     
  4. macrumors 68040

    MonkeySee....

    Joined:
    Sep 24, 2010
    Location:
    UK
    #4
    Restore is different from Reset. You will need to back up and resync.
     
  5. macrumors 68040

    Appl3FTW

    Joined:
    Nov 15, 2012
    #5
    if troubleshooting doesn't fix it.

    Do a backup of ur phone (NEVER RESTORE UNTIL YOU BACKUP)
    Restore to Factory setting
    Restore from Backup

    if those don't work... then you have a defective iPhone 5 and call apple support and schedule a replacement phone.

    DONE
     
  6. macrumors 6502

    philosopherdog

    Joined:
    Dec 29, 2008
    #6
    Make a genius appointment. Make it Apple's problem.
     
  7. macrumors 6502a

    BHP41

    Joined:
    Jul 21, 2010
    Location:
    United States of America
    #7
    Calm down, call Apple it make an appointment at a store. If you have a defective device they'll take care of it.
     
  8. thread starter macrumors newbie

    Joined:
    Jan 18, 2013
    #8
    Thanks very much folks! Will see what happens :(
     
  9. macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #9
    Last resort do a DFU restore.

    Also what model of WiFi router do you have?
     
  10. macrumors regular

    Joined:
    Jan 29, 2010
    #10
    ^^^ This
     
  11. macrumors 6502a

    JohnLT13

    Joined:
    Dec 9, 2012
    Location:
    Boston (aka Red Sox Nation)
    #11
    I had this same problem when I first got my 5.
    I know it sucks to have to spend money again, but after many trips to Genius bar I bought a new router as a last hope.
    I picked up the Apple Airport Express for $78 at BestBuy and
    have not had a problem yet. Im guessing your phone is up to date as far as
    firmware?

    If you have the money to spend its def worth it. Its also a decent router.
     
  12. macrumors 6502

    Joined:
    Sep 23, 2012
    #12
    My iphone 5 still tells the wrong time at times and then it fixes itself, is there a fix to this or do I have to go down to apple?
     
  13. macrumors 68040

    Appl3FTW

    Joined:
    Nov 15, 2012
    #13
    ^^^ do "set automatically"

    if u keep getting problems reset... then restore last resort
     
  14. macrumors 6502a

    chestvrg

    Joined:
    Dec 13, 2010
    Location:
    Miami, Florida
    #14
    Have you tried resetting the network settings?
     
  15. macrumors 68040

    Appl3FTW

    Joined:
    Nov 15, 2012
    #15
    OP needs to see if the problem is isolated at home, i.e. wifi works at starbucks, mcdonalds etc.

    if that's the case then it's probably his home router.
     
  16. macrumors 6502a

    JohnLT13

    Joined:
    Dec 9, 2012
    Location:
    Boston (aka Red Sox Nation)
    #16
    This is my experience, and what resolved my issue. I have read of this problem countless times, and it seems that the iPhone 5 does not like some older routers. Many posts in other forums were people updated the router and all was fine. Sometimes not. Its a suggestion, not an end all solution.
    As for Genius Bar, These people amaze me with the standard " did you restore your phone? You backup may be corrupt" blah blah blah. Im not sure what it takes to be a Genius Tech, but it seems to me they shine most costumers on with this same rhetoric.
     
  17. macrumors 68040

    Appl3FTW

    Joined:
    Nov 15, 2012
    #17
    i had a problem connecting to apple store doing a purchase one day and the apple technician told me to RESTORE. OMG, stupid ass.
     
  18. macrumors 65816

    Joined:
    Feb 8, 2007
    Location:
    Wisconsin
    #18
    How long have you had it? I know with Verizon you have 30 days after you purchase a new phone to return/exchange it if it isn't working correctly...
     
  19. macrumors 68040

    Appl3FTW

    Joined:
    Nov 15, 2012
    #19
    this...
     
  20. macrumors 65816

    Joined:
    Feb 8, 2007
    Location:
    Wisconsin
  21. macrumors member

    Joined:
    Jan 9, 2013
    #21
    Did you guys not read her original post? She very clearly stated that her husband also has an iPhone 5 and has 0 issues connecting and staying connected to their router. Doesn't appear to be a router issue. Sounds hardware related and Apple should be able to take care of you just fine. Good luck
     
  22. macrumors 65816

    adam044

    Joined:
    Jan 24, 2012
    Location:
    Boston
    #22
    Go get a new one!
     
  23. macrumors 68000

    Joined:
    Jul 21, 2012
    #23
    Do a hard reset, hold top button and home button until your phone turns off

    If that doesnt work go to settings and go to general. Then go to reset and reset all network settings...that should fix your wifi

    If THESE dont work, then you should do a restore . I have a iphone 5 and i have no problems with my phone at all.
     
  24. macrumors 6502a

    Joined:
    Sep 4, 2009
    Location:
    USA
    #24
    This.

    Sometimes, as in not always, my iP5 and Netgear DGN2200 would not play nice together - internet would become unresponsive.

    I replaced the wireless router portion of it with an Airport Express and have been problem free.
     
  25. macrumors 68000

    Joined:
    Jul 21, 2012
    #25
    I have a verizon fios router it works just fine
     

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