fuzzy screen problem - need help!

Discussion in 'Mac Basics and Help' started by julieda, Aug 5, 2005.

  1. julieda macrumors newbie

    Joined:
    Aug 5, 2005
    Location:
    Boston
    #1
    I have to admit I'm clueless about my mac and it's probably way more computer than i need. But anyway...

    My iMac G5 has been getting this random fuzzy screen thing. I did a search and it seems it's likely a faulty motherboard that needs to be replaced. I'm not even sure what that means. But my questions are:

    is it ok that I am restarting my computer by pressing and holding down the power button when my compter freezes up due to the fuzzy screen thing?

    Also, once I actually had to turn off the power to the computer from the power strip to get it to restart. is that ok to do?

    and is it ok to just keep using the machine and hope for the best (I need to finish a research paper by Aug 20th)? Or should I borrow my husband's laptop for now, and send this for service right away?

    And it was purchased in october 2004. Is it a one year warranty so this should be covered?

    I will feel totally lost without it, but if it needs to go for service immediately, then that is what I'll do.

    Any advice on this problem would be greatly appreciated!

    Julie
     
  2. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #2
    It is a one year warrantee. So if it's freezing, I highly recommend sending it off to get fixed. You don't want it freezing in the middle of your paper. Just borrow your husbands laptop fro a while.
     
  3. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #3
    Can you please describe the "fuzzy screen thing" in more detail? Do you mean that the screen becomes non-responsive? Do you mean that the screen is filled with strange random noise? Do you mean that the screen dims and that random strange text appears on it, or else a box in the center of the screen telling you to restart your computer in several different languages?
     
  4. julieda thread starter macrumors newbie

    Joined:
    Aug 5, 2005
    Location:
    Boston
    #4
    the most tyical fuzzy thing is: it looks like the entire screen shifts a pixel or two to the left, making all the type and graphics on the screen doubled. I also do get the random noise, like in a square of pixelated-looking noise in the middle of the screen somewhere. Or also some noise (like black dots, or dashed lines, or the like) in random spots on the screen. Twice the entire screen turned light blue with little pixel dots all over it.

    The mouse and keyboard are not responsive when this happens, but it often corrects itself wihtin seconds. if it stays that way, I cannot take a screen grab to capture the fuzz. A few times it's frozen for long enough that I've restarted.

    oh, the other thing i've noticed is, this fuzzy stuff seems to only happen in the first few minutes of using he machine after it's been asleep for a while or after I restarted. then, if it resolvess itself without freezing, I'm able to keep working for hours wiht no other problems. So, that is why I haven't run it to the apple store for service yet. But I'm going to call on monday.
     
  5. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #5
    I'm guessing it's a Rev. A then, right? Yeah, take it to the AppleStore pronto. And good luck with your paper. :)
     
  6. vanessa lincoln macrumors newbie

    Joined:
    Apr 29, 2008
    #6
    Hi I am also having a problem with my mac. I can access everything and I do not have any problems working on it just it is almost like one screen is on top of another as it is blurry then it does goes clear again. But can last for long periods. I am not under warantee is there anything I can do to fix it or will it cost a lot of money to fix? I do not know know that much about computers so some help would be greatly appreciated.

    Thanks,

    Vanessa
     
  7. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #7
    vanessa lincoln, what sort of Mac is it? Does the problem show up in screen shots? :)
     

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