G5 Sleep Issues - Part II

[pinkeye00]

Seems, as if I am having the same problem as a few people on the news group. My computer doesn't like to take its nap like a good 1500$ computer!

Put the computer to sleep via menus .... can't power up from NON-Apple USB mouse and/or keyboard. Requires powering up from button.

On occasion ... the fans rev-up to full RPMs while asleep AND can't revive the beast except via full reboot.
...
Now, I've heard THESE stories a couple of times:
http://daringfireball.net/2004/05/energy_saver
http://discussions.info.apple.com/webx?50@127.g1OdaDYvp0u.4@.689543f9
http://forums.whirlpool.net.au/forum-replies.cfm?t=197675

I've reset the machine WHILE on the phone with Apple via the discussion group. I've made sure my firmware is up to date, ran the Hardware utils w/ nothing coming back as "broken" such as the OTHER posting says ... and I'm running 10.3.4.

System :
PowerMac 1.6
80 + 160 SATA drives
768mbs of RAM (2x128,2x256)
2-USB Cards - PCI, CompUSA generica (10 total extra ports - all stuff off loaded to these cards w/ 1 bluetooth internally put at the end of one card - D-LINK)

That's about it. The machine is under a week old and I simply can't seem to fix the problem based on any solutions I have seen.

Suggestions, beyond the answers given in the above websites?

Or should this simply be a "lug it back to Apple Store" thing? I want constructive feedback ... cuz I've tried everything that a responsable techie would do.

 

[jsw]

Sounds like a bad system.

Although this might have nothing to do with your problem, I had somewhat similar issues with my G5. Turns out it was - get this - the 20" Apple Cinema Display I had attached, whose power button was mucking up my system. Once I disabled listening to that button, via some option-clicking magic in the Display System Prefs panel, everything was A-OK. Can't turn my computer off with my monitor, which is no biggie. Could send the monitor in to get fixed, but as it is in perfect shape aside from that, I'm afraid it'll get scratched/broken/etc.

 

[mysquishymac]

I have the same problem

I took my G5 to the Apple store this morning with the same problem(can't get it to wake from sleep even with apple mouse and keyboard, and has trouble starting on cold mornings.) The mac genius said the revving of the fans is a sign of a hardware problem. The most likely culprit is the video card that your G5 came with. There is a 1 year warrenty on all hardware, so it won't cost a thing to fix. Any mac specialist independant of Apple will cost about $50 for a diagnostic test; if possible take it to an Apple store or call Apple(before your complimentarty 3-month phone support is gone), and don't let them give you no for an answer. Good luck.

One more thing to consider, any non-apple accessories with usb cables can be sometimes problematic. I bought a video camera with usb cables, but couldn't get it to work until I bought a firewire for it. However, my hp printer works fine through USB

 

[pinkeye00]

Noted.

I'm going to check into this over the weekend. Currently ... new job, new phone, etc ... eating more time than I expected.

I took my G5 to the Apple store this morning with the same problem(can't get it to wake from sleep even with apple mouse and keyboard, and has trouble starting on cold mornings.) The mac genius said the revving of the fans is a sign of a hardware problem. The most likely culprit is the video card that your G5 came with. There is a 1 year warrenty on all hardware, so it won't cost a thing to fix. Any mac specialist independant of Apple will cost about $50 for a diagnostic test; if possible take it to an Apple store or call Apple(before your complimentarty 3-month phone support is gone), and don't let them give you no for an answer. Good luck.

One more thing to concider, any non-apple accessories with usb cables can be sometimes problematic. I bought a video camera with usb cables, but couldn't get it to work until I bought a firewire for it. However, my hp printer works fine through USB

 

[Sayer]

PCI Cards

The PCI cards can prevent sleeping in Macs.

I have a FireWire card (Belkin I think) and my computer won't go to sleep at all with it installed.

I also had problems with a RADEON 9000 not turning the monitor on after waking from sleep (without the FireWire card).

So basically my computer won't even GO to sleep anymore with these non-Apple OEM PCI/AGP cards installed.

It really sucks, but if PCI cards aren't designed for deep sleep (power cut off, special signals to power on/off) then the Mac just won't work properly.