Genius Bar cost?

Discussion in 'Mac Basics and Help' started by iSaint, Apr 13, 2007.

  1. macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #1
    I have a nearly three year old iBook that has recently gone bad. I believe it is the logic board. Is there a cost to have the Genius Bar check it out? I didn't purchase AppleCare. There's a new store opening in Birmingham, AL tomorrow and I was thinking about taking it and letting them check it out.
     
  2. Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #2
    I believe the Genius Bar bit is free: you'd just pay for the repair. It's normally pretty busy though...
     
  3. macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #3
    Last time I was there, there was a 2 drink minimum. The Apple Kool-Aid is to die for. :p
     
  4. thread starter macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #4
    I've already had the Kool Aid, I'm getting up at 5 am for a grand opening two hours away. :D :apple:

    I tried to make a reservation via the web site, but the new store isn't listed. I'm going to take the iBook anyway to see what they can tell me about it.
     
  5. macrumors member

    NuDarwin

    Joined:
    Mar 26, 2007
    #5
    if you don't want to drive 121 miles to the apple store, check out your local apple specialist. chances are that they are a lot friendlier, cheaper, and actually appreciate your business!
     
  6. macrumors 6502a

    Joined:
    Oct 29, 2004
    #6
    Apple Specialists

    Not in the UK (from my experience) The Apple Specialists around me are slow and don't exude confidence in my opinion

    F
     
  7. thread starter macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #7
    Then I wouldn't have had the experience of a grand opening! :D

    Our Genius was very nice and very experienced. He started in Memphis, moved to Charlotte, and now has returned to Birmingham, which is near his hometown.

    We sent the iBook off to be repaired. He agreed with me (and other MR peeps) that the logic board was bad. $280 plus tax to send it off and have them ship it back to our house.
     
  8. macrumors 65816

    eenu

    Joined:
    Aug 11, 2006
    Location:
    Manchester, UK
    #8
    Thats a lot for a repair. Could you not have used that cash towards a new Macbook or something?
     
  9. Retired

    psychofreak

    Joined:
    May 16, 2006
    Location:
    London
    #9
    For me they have been WAY better than the 'Geniuses'
     
  10. macrumors 6502

    Joined:
    May 6, 2006
    Location:
    Newcastle UK
    #10
    Only a a select few geneii in the UK seem to know what theyre doing... and specialist stores are even worse! it's a bit disapointing but i havn't needed it myself yet only my mates have.
     
  11. Administrator emeritus

    xUKHCx

    Joined:
    Jan 15, 2006
    Location:
    The Kop
    #11
    The Geniuses in the Sheffield store know what they are doing. Whenever I am in their i always listen out for them and have never heard them give dud advice or miss information. The are very helpful and polite, can't say a bad word about them.
     
  12. macrumors 65816

    eenu

    Joined:
    Aug 11, 2006
    Location:
    Manchester, UK
    #12
    Well given the process i went through and the people i met for the Apple store jobs apple want image not knowledge. I was passed as being to qualified. What i think they meant was this guy would sell a mini to someone we could flog a pimped 24" iMac too.

    If there is one thing i don't like about apple its the Apple Store side of things.
     

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