Getting a job at the Apple Store

Discussion in 'Community' started by scem0, Aug 7, 2004.

  1. macrumors 604


    I can't think of many jobs that I think I'd love to do, which is why I think I should work at the Apple store. I'd love to spend all day showing people that there is an alternative to the PC universe they are used to (and probably sick of).

    But how do I go about getting a job at the Apple Store? What is the minimum age? Do you have to have some kind of certification?

    So, if anyone has been hired by Apple, I'd love if you could fill me in and post your experiences.


  2. macrumors 68040


    there are lots of threads on this, and it always seems that you need to be 18, and that havign sales experience is far weighed over loving macs. Are there any independant dealers in the area, most people like jobs with them better than a regualr apple store, because they don't just learn the specs but they might learn about repairs.
  3. macrumors 604


    i'm not sure of age requirements, i would look on and see if you find some open spots that have requirements. sales experience would give you the edge, but they usually give everyone sales training. selling can be quite hard sometimes. it also depends on what tactics to take. lying and really not knowing anything, or having such a passoin for the product its fun to sell cause it doesn't even seem like selling to you. i have found the easiest and most imformative way to sell macs (other than owning one yourself) is to know windows. it helps to sell your product if you know your competetion. most people looking for a mac are coming from a pc world, and if you can convince them of all their specific problems can be solved on the mac they will fall in love with what you have to offer.

  4. macrumors 68030


    You have to be 18 to apply for a job. They do like sales experience (like maybe CompUSA or BestBuy... something dealing with technology). Be aware that Apple employees work on commission, so be sure you're good at convincing people that you know what you're talking about.
  5. macrumors 65816


    Wouldn't hurt to give 'em a call. Perhaps they have applications available, and they could answer your questions best:

  6. macrumors member


    I heard it was easier to get a job working for NASA than getting a job for Apple :eek:
  7. macrumors 68030


    I don't believe this is true. Apple's retail employees are paid a reasonably competitive hourly wage. There may be additional bonuses based on overall store sales, but not sales commissions.
  8. macrumors regular

  9. macrumors 6502a


  10. macrumors 604


    okay, thanks for the help everyone.

    Looks like I'll be trying to get a job at the local Best Buy or CompUSA (CompUSA more likely because I know a really annoying guy that works at Best Buy, plus I don't like Best Buy).


  11. macrumors 6502a


    does anyone know when the London apple store actually opens? i can only find "autumn" on their site.
  12. macrumors 603


    Apple stores do *not* work on commission. And, it's actually harder to get a job at Apple than it is to get into Stanford. Percentage apply/get in, anyway...

    I'm hoping for this myself, they're opening a new Apple store in my town (finally!!!) so I'm eyeing the store manager position. I can't get my hopes up too much...

  13. macrumors 65816


    Get them up as high as you want to. How bad do you want it? One can create things out of thin air given the amount of focused thought one gives'd be great!
  14. macrumors 6502

    well i personally can't wait til lthe first apple store opens in T.O., i will be the first to apply for the job, and will probably be the most persistant until i get one lol.

    that would be such an awsome job, probably one of the few i would actually enjoy
  15. Moderator


    Staff Member

    This seems to be the case. Though I've attempted to 'interview' a few "Geniuses" so far, and I've been mightily unimpressed.
  16. macrumors 68030


    a bit ot but does anyone know when theyre opening an apple store in san antonio? id like to get a job there but im leaving when im 18 so i suppose i wont have a chance...there's one in philly right? cause thats where im planning on going to college (still 4 years off tho) if i can get in to penn :eek:
  17. macrumors 6502a


    The best place to get a job at the Apple store is on the Apple website. I applied for a job in an Apple store and suprisingly got a call about 3 months later. It is true, Apple store employees don't work on commission, however they do get a very nice discounts, free accounts, and few other really nice perks.

    They also work on a quota bases and no you do not need sales experience. As a matter of fact I had never used an Apple computer before I began to work at the Apple the store.

    It was a really good experience, but I had give it up when I got accepted to a MBA program. No time, between by full time job. I only worked on the weekends.

    Good luck!
  18. macrumors 604


    no offense althought it will probably be taken. i just can' see how that can work out well, selling a mac when never using one. its hard enough to sell macs to the windows world. i just can't see anyone selling a mac without experience unless you just sit there and read off the spec sheets and say this computer is really really fast. pleast feel free to tell i am completly wrong, i would actually be interested on how you approached your job with a beginners edge.

  19. macrumors 6502a


    To answer your question iJon, I have worked with computers for years and even though they were Windows, Unix and Linux based OS X was pretty easy to learn. I had never owned an Apple so when the store interviewed me to work there management was looking for people to help Windows people switch to an Apple. Management let me borrow a PowerBook for a week before I began to work there to get up to speed on the ends and outs of an Apple.

    So by the time I started to work at the store I had a really good understanding of OS X. I also sat through all of the classes offered at the Apple store. Most of the people I sold computers to were switchers and it made them feel comfortable that someone else had gone through the process. I was able to answer their questions and anticipate some of the difficulties they might have. You would be surprised how terrified Windows users are to switching over to an Apple.

    Hopefully this answered your question. The store hires people with different industry background. I run a small business and I wanted to obtain a better understanding of Apple, its customers and the culture of the company. It is my opinion Apple has a very strong comparative advantage over many of the systems out there. The problem is many people just don't know what Apples are capable of. The particular store I worked at hired people from the music, desktop publishing, programming, and various business industries.

    It was a great experience and my new office has Apples in it. I would work there again. A lot of people talk badly about the employees at the Apple stores complaining they don't know anything about the systems. Everyone at the stores have a very strong understanding of the system. However the reason behind hiring some many people with some many backgrounds is if someone is not a Final Cut Pro wiz, there is a very good chance someone else it.

    Make sure you have a solid resume before you submit it online at the Apple store.

    Good Luck....
  20. macrumors 604


    that makes perfect sense. personally i think thats the best way to selll macs, knowing windows. its unbelievable how much it helps, at least with my experience. glad you enjoyed the job.

  21. macrumors 68030


    I've been submitting my résumé to to both Apple Stores in my area for a little over a year now. Have never gotten a response, except for the generic "thank you" email. One thing's for sure: do not give up! Keep on 'em. I *will* work for Apple some day. It's just a matter of when. :)
  22. macrumors 68020



    i think they do. at least on the ipod applecare i purchased. they guy had me tell the cashier that he sold it to me...
  23. macrumors 6502a


    Employees don't get paid commission, however their product sales are tracked. Top employees will somethimes get freebies and major discounts. At the end of each week each employees performance is reviewed based on the number of systems and service plans they have sold. This determines if an employees can recieve an increase in pay or promotion.
  24. macrumors 604


    I have a very strong understanding of Windows and Mac OS X.

    I just don't have much of a way to prove it :cool:...

    I use both a PC and a Mac at home to work on web design and anything else I'd do at home, and I use PCs at school for classes (web design, Comp Sci III, Cisco Networking II). So I know quite a bit about the internet, networking, programming, and PC's in general. But I've used a Mac all my life (up until recently) so I'm very familiar with Mac OS.

    I'm still in High School (I'm not really trying to get a job at the Apple Store till I'm in college), but I take college courses for daul credit and I've taken an a+ certification training class (computer hardware), so I also know quite a bit about computer components, and computer hardware in general.

    So I got a lot of the computer spectrum covered. I'm in no way an expert in any of those fields (but in a year I may be), but I certainly know enough to sell a computer to an average to above-average consumer.

    Just to echo what others have said - I've been to Apple stores and I've been very unimpressed. The sellers don't seem to know all that much about computers. I'm almost sure that I know more than them, but it's hard to tell when all you do is go there and hear other people as questions.

    So, to end this post, I'll just say that I think that I know enough to get a job there, and if I don't now, then I will by the time I graduate and have at least 4 more AP computer courses under my belt.

    I guess a smart thing to do would be to brush up my hardware knowledge and get A+ certified, and then really brush up my networking knowledge and get Cisco certified (that'll be quite a challenge, but I'm willing to put in the hours). Then I at least have some proof (other than a high school and college transcript) that I know my stuff when it comes to computers.

  25. macrumors P6


    I wish you well in your application process. Persistence usually pays off in the end.

    Have your started to work on a Resume scem0?

    I have always found the Mac Genuis's to be very helpful.

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