Good Mac > PC story

Discussion in 'General Mac Discussion' started by FriarCrazy, Aug 3, 2004.

  1. macrumors regular

    Joined:
    Jul 20, 2004
    Location:
    Ames, IA/Eden Prairie, MN
    #1
    So a week ago I got a call from some family friends who own a Dell (its an "all right" system running XP). They told me that their computer was running slowly, and they requested that I come take a look at it. When they turned on their machine I could see right away things were not going to be pretty... Oodles of unwanted spyware/malware loaded up into the system tray, they were using AOL (but couldn't connect to it anyhow), and when you tried to open any folder in Windows Explorer the entire desktop including the start bar would refresh and the window would not open. Needless to say they had been using Internet Explorer and as such they had spyware EVERYWHERE. I cleaned out all of the spyware but that wasn't enough. Their Norton was old and Windows Explorer was so messed up that it was simply useless. Unfortunately, you cannot run Norton in Safe Mode, so I figured that a reformat would be best. To back up their files, I went home and got my trusty PB. With the greatest of ease I transferred their files over my makeshift network thanks to the Powerbook’s autoswitching Ethernet port. With my superdrive I burned a DVD of their documents and then I reformatted their computer. Their PC was so messed up that it couldn't even get a fresh IP from their cable modem. My PB got one no sweat. It is truly disgusting how mangled and decrepit some people will let their Windows install become. Windows can be a functional OS, however, most Windows users don't care/understand enough to keep their computer in good working order. This is why Macs > PCs.
     
  2. macrumors 65816

    Joined:
    Mar 14, 2004
    Location:
    Switzerland
    #2
    This is also why viruses, worms, trojans, etc. spread so fast. If the average Windows user protected their PC a little bit better, this problem wouldn't be so bad.
     
  3. macrumors 68030

    slughead

    Joined:
    Apr 28, 2004
    #3
    uh the most likely reason the PC couldn't get an IP is because you had your PB hooked up.

    high speed over cable is really flakey in some ways, their DHCP servers are 'th3 suk'.. you should reset your cable modem whenever a node with a different MAC address is added.

    Those people should have a router with NAT anyway, that's the only way to get around the crapocity of off-site DHCP and invasion attempts on windows (which happen hourly on cable modems).

    Before the reactionaries comment: I use Cable.

    You're right about windows being corruptible though. Out of the box it's just one big security hole.
     
  4. thread starter macrumors regular

    Joined:
    Jul 20, 2004
    Location:
    Ames, IA/Eden Prairie, MN
    #4
    It couldn't get an IP before the PB was hooked up :D

    Indeed, however as my PB was able to get an IP, the DHCP was not acting up.

    I probably didn't clarify as to how messed up the PC actually was. Internet explorer was competely corrupted (wouldn't load), no folder of any kind (including My Computer, Control Panel, etc.) would launch... I suspect they had a virus and that most of their system was infected. I've been fixing PCs for years, I'm no goon... I was just happy that my PB made the job that much easier.
     
  5. macrumors 6502a

    Brother Michael

    Joined:
    Apr 14, 2004
    #5
    I take very good care of my PC with Windows on it. I have Zonealarm Pro running and when my trial is up I will buy it. I also at school use the Windows Firewall for extra padding, I do not let anyone through my system. I do not even allow it to return ping requests.

    I use Firefox, and since then I have found basically no spyware/malware/etc when I use Adaware and Spybot.

    For email I use Thunderbird.

    In short besides the God awful GUI, Windows for me is very functional and runs very smoothly.

    The only thing that I am bad about is that I do not have a good virus scanner, our school gave Mcafee...but its garbage. It doesn't remove anything even when it finds virus' it says it can't be removed, so I said screw it.

    Mike

    BTW Friar, I have seen plenty of Windows machines that messed up. People just don't understand these things.
     
  6. thread starter macrumors regular

    Joined:
    Jul 20, 2004
    Location:
    Ames, IA/Eden Prairie, MN
    #6
    Amen to that! Firefox is just a stunning program, I've used it for about a year now (I've been with it since the 'firebird' days). It really does block all popups and it keeps that nasty spyware at bay.

    Michael, It seems like people browse the internet "irresponsibly." They click on any popup that appears (would you like to install this free search bar???) and they don't understand that eventually their computer will become bogged down by all of the "free" programs they install. I've seen some PCs that were so trashed that If I owned them I would have thrown them out with the trash!
     
  7. macrumors regular

    Joined:
    Jul 4, 2004
    #7
    Meh... McAfee $ucks

    Yeah Mc Afee does suck. its a resource hog (uses about 5 different resources) and cant even handle some viruses.

    What you need is PCcillin, the only good PC anti virus outthere, it only uses 1 resource (compared to Norton's 3), it eliminates the virus from a file while keeping the file intact (unlike Norton which simply hacks off the part of the file that is infected). Its only drawback is the updates (lengthy would be an understatement - 3 to 10 mins) compared to Norton's speedy hack'em codes.

    Notice: This does not mean that I condone the use of a PC for anything other than inclusion in a workgroup :D
     
  8. thread starter macrumors regular

    Joined:
    Jul 20, 2004
    Location:
    Ames, IA/Eden Prairie, MN
    #8
    PCcillin eh? I've heard of it but haven't looked into it much... I recommend a lot of people to get virus protection so I am greatful for that little bit of information. I'll do some research!
     
  9. Moderator emeritus

    edesignuk

    Joined:
    Mar 25, 2002
    Location:
    London, England
    #9
    There is a specific bit of adware that I know of (from bitter experience) called SAHAgent that binds it's self with Winsocks 2.0. If it is removed incorrectly, ie forcibly removed by ad-aware/spybot, it destroys the ability to get an IP address from DHCP. It's a real bitch, it took us ages at work one day to figure out why the f**k running ad-aware was killing the systems network connectivity. Live and learn...

    I think their main problem is IE with low security settings, enabling anything to install itself when you visit one of those wonderful websites that constantly come up with that box saying so-and-so plugin is required to view the page (when it's actually just malicious crap). Firefox is the answer :cool:.
     
  10. macrumors regular

    Joined:
    Jul 4, 2004
    #10
    Yeah, cool. It isn't free though (PCcillin). But very useful!
     
  11. Moderator emeritus

    edesignuk

    Joined:
    Mar 25, 2002
    Location:
    London, England
    #11
    Norton Anti Virus 9.0 Corporate rocks the house :cool: Nothing like the sh*tty "home" versions of their anti virus software.
     
  12. macrumors 65816

    aussie_geek

    Joined:
    Apr 19, 2004
    Location:
    Sydney Australia
    #12
    Good to see another Mac story!!

    aussie_geek
     
  13. macrumors 6502

    Joined:
    Jul 16, 2004
    Location:
    Milwaukee, WI
    #13
    Try AVG Anti-Virus (free) http://www.grisoft.com/

    I think it works better than Norton and everything else myself.... ;)
     
  14. macrumors 601

    virividox

    Joined:
    Aug 19, 2003
    Location:
    Manila - Nottingham - Philadelphia - Santa Barbar
    #14
    sigh imma gonna have to wipe my system :( soon im dreading it
     
  15. macrumors 6502a

    FuzzyBallz

    Joined:
    May 2, 2003
    Location:
    Home of Al-Qaida
    #15
    Actually, your story only proofs computer dummies should use and stick w/ Apple.

    Had the same thing happened a couple weeks back. I did the quick HD clone w/ ghost and had them use FireFox from now on.
     
  16. macrumors 65816

    me_94501

    Joined:
    Jan 6, 2003
    #16
    That reminds me of some fun I had about 3 months ago trying to clense a friend's PC. I was able to help it a little, but it was just too much of a job for me. My suggestion to my friend: throw it off the balcony and get a Mac.

    Why is it that PC users ask Mac users for help so much? :confused:
     
  17. macrumors 68000

    Mav451

    Joined:
    Jul 1, 2003
    Location:
    Maryland
    #17
    That's a good question, but that doesn't apply at all in my situation. My Mac friend only helps me with my Mac questions--he has no idea or knowledge on AMD chips/tweaking or overclocking. In turn, I am usually helping family members, cousins, etc. with their computer problems.

    Considering the amt. of time I spent on my PC, compared the the time a Mac user spends on a PC, why would a Mac user get asked for help? Wouldn't the tweaker/enthusiast community (niche size is probably about the same compared to the Mac community, but it is growing rapidly toward mainstream) be more likely to be asked?

    I knew two extremely vocal Mac users in my dorm during freshmen year. They never helped me with computer problems (when I began to build my own comps). They stuck their nose in the air while wailing on and on about their cinema display. I'm sorry, that's little to no help at all. On the other hand, fellow tweakers/builders actually helped me. That's the difference.

    This is not to say that all Mac users are going to be unhelpful, but it is wrong to say that Mac users are always helping PC users. There are a ton more PC users, and those who are smart enough to get around Windows are barraged by their less computer literate friends constantly.
     
  18. macrumors 6502a

    crap freakboy

    Joined:
    Jul 17, 2002
    Location:
    nar in Gainsborough, me duck
    #18
    My sister finally joined the 21st Century this year and after several months of me singing the virtues of Apple she went and bought a PC. Go figure! So within no time at all, 2 days to be precise I got the expected phone call asking for technical support. Although I would have loved to help I have never, yes thats NEVER, touched a M$ PC since I first used a computer in 1988, so suggestions usually ended with 'never had that sort of problem with a mac'. Her main problem was that within 5 minutes of surfing her PC would shutdown without warning. After lengthy questioning she admitted that when a window had 'popped-up' annoucing that said PC was infected with this and that, she had followed its alarmist advice to dl and install its 'crapware'. To compound her mistake she'd done this more than a dozen times. I wouldnt call my sister stupid just naive, probably your average first-time surfer. Suffice to say she wishes she'd followed my advice and bought an eMac, especially after the amounth of ad/spyware/virius she'd managed to stumble across.
     
  19. macrumors 6502

    Joined:
    Jul 22, 2002
    Location:
    Los Angeles, CA
    #19
    I moved out and a year later returned having to do some major reconstructive surgery on my sisters PC. That thing was so screwed up. I don't let the software on my PC go bad, but I can't help the hardware from breaking :p
     
  20. thread starter macrumors regular

    Joined:
    Jul 20, 2004
    Location:
    Ames, IA/Eden Prairie, MN
    #20
    No kidding. One of my drives forgot its filesystem the other day. The NTFS filesystem simply died. I haven't even bothered to reconstruct it, I'll get around to it eventually. It's just such a hassle!
     
  21. macrumors member

    Joined:
    Jul 20, 2004
    Location:
    New Mexico
    #21
    NAV 9 Rocks

    A-men. I sysadmin all types of systems and NAV 9.0 is the best. I don't have problems with Winders users (redneck for windows, because that's how ignorant half of them are). In order for anyone to log into my network, the computer is scanned and updated with all the latest patches, otherwise the users cannot log in. If you update your systems with all the patches they're not nearly the problem. Hell, it keeps me employed!! :) Also, MS has some neat software out there to distribute the updates. My 2k3 server automatically d/l's the updates every 30 minutes and distrbutes them across the network to all of my client boxes. It's pretty tight. It beats logging into each box individually and updating them that way.
     
  22. macrumors regular

    Joined:
    Jul 20, 2004
    Location:
    MN / IN
    #22
    I think that this discussion poses the higher question of accountability and the extent to which the technology culture has long since outstripped the capacities of its users. More and more people today may be computer literate, but they are by no means computer competent. I, like most other people in this thread, have encountered countless home computers where the operating system is messed up beyond all recognition due to the ignorance of its users. Though it makes me utterly loathe the quality of the operating system, I still turn my thoughts to the injustice done by the blatant irresponsibility of its users. Half the reason worms, trojans, and mailicious hackers can gain so much power is that fact that there is a seemingly inexhaustable supply of unsecured peon computers out there. Maybe people should become more accountable for the actions of their personal property.

    Also, the fact that there is an entire industry devoted to supporting these crappy computers shows why the problems continue. It reminds me of a favorite quote:

    "If you're not part of the solution, there's good money to be made in prolonging the problem" - Despair
     
  23. macrumors 68030

    slughead

    Joined:
    Apr 28, 2004
    #23
    By the way, Norton Internet Security has a "Little Snitch" utility, a thing for securing ActiveX, and NAV!

    And it requires no Serial Numbers :X
     
  24. macrumors 65816

    Timelessblur

    Joined:
    Jun 26, 2004
    #24
    Well you sister pick up the blaster virus. A really REALLY easy thing to fix. Just download the critcal updates for windows and boom you are done no more blaster problems. That or just get firewall up that works really well 2. I have general found a lot of the mac commity useless when it comes to PCs. Hell most of the time they dont know what they are talking about when it comes to macs they just go oh there was a new update so this is better because of this blah blah. Dont know jack that the number really means jack. I find it funnier that higher end PC users who builded and play around tend to know more about the little things in macs or know that they are there somewhere.

    I tend to find the best place to go for help on any computer is not to a mac user since really they dont know what they are doing. It go to some one who a mess around with windows an PC a lot since they tend to have a better idea what the problem is or have a better guess at what it is and how to fix it. If some glitching on a mac and it seem ask them. They may be able to kill off at least hardware issues it may be or have guess at what piece of hardware it failing. If it not in the OS they will tell you. Around here I am the one who is ask the question on my family and extended family PCs but then again that what I use. It admazing how just simple maniticed keeps all computers really happy.

    A mac WILL start having a lot of problems if it not maintain right. Stuff just stops working. Spyware is what kills PCs but just simpleing keeping them up dated works really fine. (hence the reason in SP2 windows updates will automatic be installed by defaulted unless disabled which I will do for my personal computer but heck no to the families computer heck I change it a while ago to automatilcy install them for me)
     
  25. macrumors regular

    Joined:
    Jul 20, 2004
    Location:
    MN / IN
    #25
    This is very true. One of the primary reasons people have so many problems with computers is that the current technology culture teaches them how to use their technology and not maintain it. Any computer that is neglected will eventually succumb to the crap it is filled with. Luckily for us, macs handle this abuse more readily than PCs. :D
     

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