Got kicked out of iMessages and can't log back in.

Discussion in 'OS X Mountain Lion (10.8)' started by Nor*Cal, Sep 20, 2012.

  1. Nor*Cal, Sep 20, 2012
    Last edited: Sep 20, 2012

    macrumors regular

    Jun 17, 2007
    Irvine, CA
    Hey everyone,

    I updated a 2007 MBP and a 2009 MBP to 10.8.2 today. My 2007 machine works with iMessages flawlessly (numbers and emails associated to my appleID showed up, etc.). However, my 2009 machine didn't show any phone number let alone an email under my logged in iMessage account. To resolve this issue, I signed out and tried to sign back in. However now I cannot sign back in.

    UPDATE: It seemed to be an issue on Apple's end. A call to AppleCare fixed everything.

    I either get one of two errors:

    Steps taken:
    • Activated and deactivated iMessage on iPhone
    • Deleted all iMessage .plist files
    • Restarted all machines

    This is a screenshot of the error:

  2. macrumors regular

    Jun 20, 2012
    So, you (or Apple) got it working?
  3. thread starter macrumors regular

    Jun 17, 2007
    Irvine, CA
    Yeah, the AppleCare rep passed everything on to iTunes support who said needed to unlock something on my account. He said I'll be getting an email soon letting me know when I can log back in.

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