got my friends iphone, charge it and freezes on apple logo + home button wont work?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by scottshelp, Mar 3, 2010.

  1. macrumors newbie

    Joined:
    Mar 3, 2010
    #1
    hi there,

    i was given an iphone because a friend upgraded and i have no idea how to use it. it came up with a low battery logo so i plugged it into my macbook to charge and it then launches the apple logo and freezes after the little circle loading thing goes round once. it then stays like that for 5-10 minutes and goes white, then back to the apple screen and repeats. it doesn't show up in my itunes.

    i don't have a sim card in it at the minute, could that be a cause??

    i also hear but dont know how to test that she believes the home button doesnt work, or doesnt work well. what on earth am i to do to fix this? i'm a total newbie to iphones so any help would be greatfully recieved.

    thanks a lot for reading!
     
  2. macrumors 68020

    Joined:
    Jun 9, 2009
    Location:
    SI, NY
    #2
    im not the smartest knife in the drawer but it seem to me the connector is faulty. if im wrong it wont matter but if someone else knows tell him
    or put it in dfu mode and restore ( but confirm that before u do it)
     
  3. thread starter macrumors newbie

    Joined:
    Mar 3, 2010
    #3
    sorry, what's dfu mode?

    thanks a lot for the reply.

    i'm hoping there's a reasonably quick fix, im not so bothered about the home button problem, just want to get it up and running so i have a phone until i buy a new iphone when my contract runs out in may
     
  4. macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #4
    It may be time for the Dr. to.....:)

    You won't be able to get in DFU mode, because supposedly your home button doesn't work. If it does, follow the guide in my sig. However, if your friend told you right, then it's going to be quite a pain to use a phone that has an intermittent home button.

    You'll need a sim card to activate the phone, but that's after you get it recognized by iTunes. You can remove it after activation and make it an iPod Touch, if you want.
     
  5. thread starter macrumors newbie

    Joined:
    Mar 3, 2010
    #5
    no DFU wont work since the home button is dead :(

    who can i contact to repair it?

    would apple be the best way or are there any decent third parties?

    also, a rough estimate at the cost for the home button fix (i guess that will solve any real problems) will be good!?
    thanks for the replies again!
     
  6. macrumors regular

    Joined:
    Oct 4, 2009
    #6
    I would PM you with help, but you don't allow PMs!!!!
     

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