GPU hang state

[golf1410]

Hi there,
It happened so quick. I was playing starcraft 2 on my nMP. My screen was frozen. However, I could move my cursor around. I had to do hard reset the machine. I could not force quit or anything. After a reboot, I took a look at logs. I found this.

GPU Hang State = 0x00000000
kernel[0]: ** GPU ASIC Log Start **
kernel[0]: 0x00006740
kernel[0]: 0x00000091
kernel[0]: 0x00000001
kernel[0]: 0x00000018
kernel[0]: 0x0000b080
.
.
.
(Bunch of hex numbers)

OSX 10.9.2
New Mac Pro 2013

Has anyone experience this? Was it a OS software or hardware problem?



********************* Update Full log version *************************


5/8/14 9:46:36.000 PM kernel[0] [6:0:0] GPU Hang State = 0x00000000
5/8/14 9:46:36.000 PM kernel[0] ** GPU ASIC Log Start **
5/8/14 9:46:36.000 PM kernel[0] 0x00006798
5/8/14 9:46:36.000 PM kernel[0] 0x000000e3
5/8/14 9:46:36.000 PM kernel[0] 0x00000001
5/8/14 9:46:36.000 PM kernel[0] 0x00000018
5/8/14 9:46:36.000 PM kernel[0] 0x0000a060
5/8/14 9:46:36.000 PM kernel[0] 0x00000001
.......... Many of these numbers.......
5/8/14 9:46:42.000 PM kernel[0] 0x00000000
5/8/14 9:46:42.000 PM kernel[0] 0x00000000
5/8/14 9:46:42.000 PM kernel[0] ** GPU ASIC Log End **
5/8/14 9:46:42.000 PM kernel[0] 0
5/8/14 9:46:42.000 PM kernel[0] [0x2d7
5/8/14 9:46:42.000 PM kernel[0] Trying restart GPU ...
5/8/14 9:46:43.693 PM com.apple.launchd[1] (com.apple.DumpGPURestart) Throttling respawn: Will start in 9 seconds
5/8/14 9:46:52.701 PM com.apple.launchd[1] (com.apple.DumpGPURestart) Throttling respawn: Will start in 10 seconds
5/8/14 9:47:02.709 PM com.apple.launchd[1] (com.apple.DumpGPURestart) Throttling respawn: Will start in 10 seconds
5/8/14 9:47:12.716 PM com.apple.launchd[1] (com.apple.DumpGPURestart) Throttling respawn: Will start in 10 seconds
5/8/14 9:47:22.724 PM com.apple.launchd[1] (com.apple.DumpGPURestart) Throttling respawn: Will start in 10 seconds
5/8/14 9:47:32.731 PM com.apple.launchd[1] (com.apple.DumpGPURestart) Throttling respawn: Will start in 10 seconds
5/8/14 9:47:42.739 PM com.apple.launchd[1] (com.apple.DumpGPURestart) Throttling respawn: Will start in 10 seconds
5/8/14 9:47:52.746 PM com.apple.launchd[1] (com.apple.DumpGPURestart) Throttling respawn: Will start in 10 seconds
5/8/14 9:48:02.754 PM com.apple.launchd[1] (com.apple.DumpGPURestart) Throttling respawn: Will start in 10 seconds
5/8/14 9:48:12.762 PM com.apple.launchd[1] (com.apple.DumpGPURestart) Throttling respawn: Will start in 10 seconds
5/8/14 9:48:22.770 PM com.apple.launchd[1] (com.apple.DumpGPURestart) Throttling respawn: Will start in 10 seconds
5/8/14 9:49:01.000 PM bootlog[0] BOOT_TIME 1399610941 When I did hard reset

 

[crjackson2134]

Hi there,
It happened so quick. I was playing starcraft 2 on my nMP. My screen was frozen. However, I could move my cursor around. I had to do hard reset the machine. I could not force quit or anything. After a reboot, I took a look at logs. I found this.

GPU Hang State = 0x00000000
kernel[0]: ** GPU ASIC Log Start **
kernel[0]: 0x00006740
kernel[0]: 0x00000091
kernel[0]: 0x00000001
kernel[0]: 0x00000018
kernel[0]: 0x0000b080
.
.
.
(Bunch of hex numbers)

OSX 10.9.2
New Mac Pro 2013

Has anyone experience this? Was it a OS software or hardware problem?

A google search finds this information. And this too...

I would keep a close eye on things and make sure you are backing up regularly. From the looks of it, it's possible you have some defective hardware (GPU(s)) that may need to be replaced.

I feel like you really need to call Apple.

 

[NOTNlCE]

A google search finds this information. And this too...

I would keep a close eye on things and make sure you are backing up regularly. From the looks of it, it's possible you have some defective hardware (GPU(s)) that may need to be replaced.

I feel like you really need to call Apple.

Had a very very similar issue with my GTX 660 last week. Needed to be replaced. I would run a GPU test such as THESE and see if you get a crash. That sounds exactly like the issues I was experiencing. If it crashes, rush that baby to an Apple store.

 

[golf1410]

Had a very very similar issue with my GTX 660 last week. Needed to be replaced. I would run a GPU test such as THESE and see if you get a crash. That sounds exactly like the issues I was experiencing. If it crashes, rush that baby to an Apple store.

I could not re produce the same issue with these tests. Some of them, I ran tests for some period of time.

When you had this problem, did it happen often?

 

[NOTNlCE]

I could not re produce the same issue with these tests. Some of them, I ran tests for some period of time.
Image

When you had this problem, did it happen often?

My issue was frequent crashes. Needless to say, the card was bad and has since been replaced. I could boot up the system and use it for max 30 minutes before the hang, even in non-intensive situations. I wouldn't worry too much if stress tests didn't crash anything, unless you're still experiencing the hang state. It very well could just be a driver thing.

 

[golf1410]

My issue was frequent crashes. Needless to say, the card was bad and has since been replaced. I could boot up the system and use it for max 30 minutes before the hang, even in non-intensive situations. I wouldn't worry too much if stress tests didn't crash anything, unless you're still experiencing the hang state. It very well could just be a driver thing.

Thank you for your reply. I was thinking it might be Maverick bug that causes this.

 

[hydr]

I had this too. 6core/D700 - Apple replaced it with a new unit.

 

[golf1410]

I had this too. 6core/D700 - Apple replaced it with a new unit.

Did it happen to you often? Were you be able to reproduce the issue?

 

[chama98]

I spoke to Apple myself the other day and he was saying that it could be an issue with iMessage left open or minimised to the dock. This is a bug apparently and is being investigated by Apple. This is for Yosemite I must add.

My mac pro is also experiencing GPU restarts but all my hardware is working well. i.e there are no reported hardware faults according to the Apple hardware test.

So far I have reinstalled the OS. and reduced the amount of apps I don't use to see if there are any compatibility problems. I also removed my windows virtual machine and installed boot camp with windows 10 on it. I was playing a game in windows 10 in boot camp and the mac was getting quite warm, so I am wondering if it freaked out as it was too warm or using too much power? I don't know.

 

[bax2003]

https://forums.macrumors.com/threads/mac-pro-late-2013-gpu-driver-issues.1860297/

Welcome, unfortunately

Are you still on Mavericks ?

 

[chama98]

no yosemite. 10.10.5