Great customer service from XtremeMac.

Discussion in 'Community' started by medea, Jun 10, 2003.

  1. macrumors 68030

    medea

    Joined:
    Aug 4, 2002
    Location:
    Madison, Wi
    #1
    I recently ordered the XtremeMac iPod cable bundle from Apple's site and everything was great except that the car charger did not work, so I emailed Customer Service on Saturday with an inquiry as to what I should do, should I send the whole bundle back or just the car charger etc? I emailed them instead of calling them because they arnt available on weekends, but Monday I received a replay stating they would just send me a replacement, and this morning before I left for work it was already here!
    Amazing really, saved me a big hassle.
    So anyways, wanted to share that story, if you need mac accessories defintely check out XtremeMac, they make a few products for the iPod, Xserve and they also have a cool hub thing for the FP iMac that I am thinking about purchasing soon, and they have great customer service.
     
  2. macrumors 604

    MrMacMan

    Joined:
    Jul 4, 2001
    Location:
    1 Block away from NYC.
    #2
    They have a site?
     
  3. thread starter macrumors 68030

    medea

    Joined:
    Aug 4, 2002
    Location:
    Madison, Wi

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