I have preordered the case for MacBook Pro retina 15 back in July. They described that it will ship at the beginning of September. Now, it is almost at the end of November. They still have not shipped it out. I no longer have the MacBook Pro retina as I returned it back to Apple. I have been trying to contact them many time back in September to cancel my order and refund 70US$ back to my account. They don't response. Call them up. No one pick up the phone call. I contacted the PayPal to file a claim. But it is beyond 30 days of transaction. This company stole my money I am unable to reach them at all. I might have to go small claim court and talk with BBB(Better Business Bureau) Don't buy from them or preorder from them. Their customer service is real bad.