Has anyone bought anything from these guys?

Discussion in 'Buying Tips, Advice and Discussion (archive)' started by CaptainCaveMann, Jul 30, 2005.

  1. CaptainCaveMann macrumors 68000

    CaptainCaveMann

    Joined:
    Oct 5, 2004
    #1
    I bought some ear phones from AudioCubes.com and they dont have any kind of phone number if you have questions. Everything is done by email. I gave them by credit card number so im hoping they arent shady. Anyone know anything good or bad about these guys?
     
  2. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #2
    Happier news for you than the last guy.

    An aside: Why do y'all give them your charge card number first THEN come here and ask whether they are crooks or not.... :eek:
    Seems to be, the reverse order would be the recommended procedure...

    Anyway:
    If you look on the left hand side of their page you'll see that this site has enrolled in a number of programmes that help you ascertain their legitimacy
    The BBB Online relibility seal allows you to go to their local Better Business Bureau, look up their record (which is clean) and even verify their address:

    Company name: Audio Cubes, Inc.
    Company address: 700 Huron Avenue 5C Cambridge, MA 02138
    Original business start date: 2002
    Type of entity: Corporation
    Principal: Kohn Liu, Customer Service
    Number of employees: 7
    Phone number: 617-388-1092
    Email address: info@audiocubes.com
    BBB Membership Status: This company is a Member
    Date joined BBB: 04/23/03
    Type of business: ONLINE & INTERNET SHOPPING
    Web site address: http://www.audiocubes.com
    http://www.audiocubes2.com
    Audio Cubes is a US mail order company that specializes in audio gear and accessories. The company states that the warehouse is in Japan, payment transactions and customer correspondence take place in the US.

    They have zero complaints at the BBB

    Similarly, Reseller Ratings, BizRate, Visa, Mastercard, Verisign and American Express all have programmes to give you some assurance that this company has followed their procedures. Check out those links.

    Make note of the fact that they may not stock the product in the US, that they either special order or drop-ship. This is OK but a bit more risky than dealing with an authorized US distributor of the products. Ask them what the shipping procedure is and whether you are expected to clear the package in from Japan yourself. Also check out what warranty repair procedures are. Sometimes directly imported products are considered "gray market" by the authorized manufacturer's representatives in the US and they refuse to honour warranty.
     
  3. cardiac dave macrumors regular

    cardiac dave

    Joined:
    Jun 23, 2005
    Location:
    iToronto
    #3
    Although I've never ordered from them personally, from what I've heard they stock quite a lot of Audiophile equipment and specialty items. As long as you've got no issues with paying for internaitonal shipping... you should be fine. I heard a lot of good reviews about AC back in my minidisc days.
     
  4. CaptainCaveMann thread starter macrumors 68000

    CaptainCaveMann

    Joined:
    Oct 5, 2004
    #4
    Good point i should of asked first but luckily i think their legit. I got there website from http://www.ilounge.com. Thanks guys!
     

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