Has anyone else had problems with invisible shields?

Discussion in 'iPod' started by k91191, Dec 17, 2007.

  1. macrumors newbie

    Joined:
    Sep 7, 2007
    Location:
    Boston
    #1
    I ordered a 160GB full body invisible shield on September 12th. I got the product maybe a week later. As I was installing it, I realized that the back piece wasn't big enough for my iPod. I took off all parts of the shield, repackaged it and called the company for a replacement.

    They said they'd send me a new one and all I would have to do was send the old one back in the prepaid envelope which they would supply. Well, 2 months later, nothing ever came in the mail. I called back, spoke to a lady, she provided no help. I then spoke to a manager who verified there was no record of a replacement ever being sent to me. He said he'd make sure a replacement would be sent to me. I even reconfirmed my address.

    Fast forward to two weeks later (today), and I still have no replacement. I need to call them tomorrow and speak with another manager. I am very upset, dissatisfied and angered with both their product and customer service. Anyone else have problems with shieldzone.com? :mad:
     
  2. macrumors 6502a

    JSchwage

    Joined:
    May 5, 2006
    Location:
    Rochester, NY
    #2
    That's interesting. The back piece of my iPod Photo 30GB InvisibleShield was too big. It seems like their sizing is definitely off. I don't know what happened.
     
  3. macrumors regular

    LinuXtreme

    Joined:
    Jul 15, 2007
    Location:
    Near Aspen
    #3
    Just how much smaller was the back piece? The back piece I put on my 80GB Classic covered all but about 1.5 mm short of the front edge (I consider that to be pretty well protected).

    Probably a stupid question, but are you sure the package said 160GB Classic? Either that or maybe they packaged the wrong pieces. An 80GB piece on a 160GB piece would fall pretty short (the 160 is 3mm larger in depth than the 80GB).
     
  4. macrumors G4

    daneoni

    Joined:
    Mar 24, 2006
    #4
    I have no problem with them other than the ripple effect you get from wetting the shields.

    I have one on my 5G and it does the job. Feels funny on handling but it protects the iPod and doesnt looks bad....except for that damn ripple.

    THey usually send my orders quickly even though i'm in the UK
     
  5. macrumors 6502a

    JSchwage

    Joined:
    May 5, 2006
    Location:
    Rochester, NY
    #5
    And also, today, instead of sending back one InvisibleShield replacement for my dad's iPod video (he got a new one), they sent back all the InvisibleShields that were in the same order! So we got about 5 InvisibleShields!
     
  6. SXR
    macrumors 6502a

    SXR

    Joined:
    Nov 20, 2007
    Location:
    Netherlands
    #6
    Very sorry to hear that. Just get iPod socks , they are trendy , from Apple , gorgious and they protect. I seriouslly love mine.
     
  7. thread starter macrumors newbie

    Joined:
    Sep 7, 2007
    Location:
    Boston
    #7
    :mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:

    Hopefully, my new shield arrives Monday.
     

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