Has anyone used an upgrade and then still been eligible?

Discussion in 'Alternatives to iOS and iOS Devices' started by LSUtigers03, Feb 2, 2013.

  1. macrumors 68020


    Apr 9, 2008
    This may not be the best forum to ask this but I figured the people here change phones often so maybe someone has had this happen. September of last year is when I joined my fiancé's AT&T plan and we made it a share plan. That day I got a Galaxy S3. Then on October 1st I brought the S3 back and got an iPhone 5. A few weeks ago I used her upgrade and got a Note 2. Her upgrade status correctly says that she isn't eligible but my status says that I am eligible for an upgrade. When I went to use her upgrade at Best Buy the guy told me that my line had an upgrade but I used her's assuming that it was just a bug and it would be corrected. Weeks later my line still shows an upgrade. Has anyone had this happen? If I go and upgrade again and AT&T catches it can I just bring the phone back so I don't get charged?
  2. macrumors 68020


    Apr 17, 2010
  3. thread starter macrumors 68020


    Apr 9, 2008
    I checked Best Buy's upgrade checker and it shows my contract end date as 09/02/14 which is 2 years from when I last upgraded but it still says that I can upgrade. AT&T's upgrade checker also says that I can upgrade. I guess I will have to ask AT&T.
  4. Guest

    Jul 29, 2007

    I think it's because their system treats iPhones differently from other smartphones.

    I have a iPhone 4S and upgrade to Note 2. My account shows my new 2 year contract.

    However, it still shows I am eligible for an iPhone upgrade in a few months.

    I'm not going to let AT&T know. I'm just going to upgrade to a new iPhone when it comes out this year.
  5. thread starter macrumors 68020


    Apr 9, 2008
    That's what I wanted to do. I wasn't going to go and tell AT&T that I already upgraded I was just going to ask if I had one. Best Buy is offering a $50 gift card if you register by Feb 9 and upgrade (with a 2 yr contract) between Feb 10 - Dec 31. So I'm going to get my fiance a new phone because her phone has turned to crap since I used her upgrade.
  6. macrumors 6502a

    Jun 30, 2010

    If they say you have an upgrade and it was their mistake, you just use it.
    In the end it is a win-win for you (you get your phone) and AT&T (they keep you for another 1-2 years).

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