Has This Happened To Anyone Else W/ An iPhone on AT&T Service?

Discussion in 'iPhone' started by djransom, Jan 25, 2013.

  1. macrumors 68040

    djransom

    Joined:
    May 14, 2008
    Location:
    Chi-Town
    #1
    I recently purchased an iPhone 5 from a seller on Craigslist. Luckily I had an old sim around house and I was able to call AT&T Wednesday night to get it activated. Fast forward to today, my visual voicemail is not working at all. I contact AT&T support for assistance and I'm told based on the IMEI that my i5 is coming up in their system as an unknown GSM phone and I can't use visual voicemail. The rep told me she would submit a request to have it added to their system and that it can take up to 2 weeks. This has never happened with any iPhone I've used and it just seems odd. Has this happened to anyone else?
     
  2. macrumors 68020

    AppleFanatic10

    Joined:
    Nov 2, 2010
    Location:
    Los Angeles but missing San Diego </3
    #2
    Do you have a unlocked iPhone 5? That's probably why. I'm not sure since I've never had AT&T nor an unlocked phone by another carrier.
     
  3. thread starter macrumors 68040

    djransom

    Joined:
    May 14, 2008
    Location:
    Chi-Town
    #3
    Yeah I actually found out that I had a VZ phone which is why I had the issue. I sold that phone and purchased an AT&T i5.
     

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