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Has Apple ever given you bad customer service?

  • Europe - Yes: Everytime I have to deal with them... or nearly everytime.

    Votes: 3 4.8%
  • Europe - Yes: but only occasionally and I am willing to put it down to bad luck

    Votes: 2 3.2%
  • Europe - No: never. Apple offer the best customer service in the world

    Votes: 5 8.1%
  • US - Yes: Everytime I have to deal with them... or nearly everytime.

    Votes: 2 3.2%
  • US - Yes: but only occasionally and I am willing to put it down to bad luck

    Votes: 14 22.6%
  • US - No: never. Apple offer the best customer service in the world

    Votes: 33 53.2%
  • Asia - Yes: Everytime I have to deal with them... or nearly everytime.

    Votes: 1 1.6%
  • Asia - Yes: but only occasionally and I am willing to put it down to bad luck

    Votes: 1 1.6%
  • Asia - No: never. Apple offer the best customer service in the world

    Votes: 1 1.6%

  • Total voters
    62

cwedl

macrumors 65816
Jun 5, 2003
1,401
30
Voted Europe - no Never

I tried calling their sales line, couldn't get through, and Had to wait for over a month for my Powerbook, But good things come to those who wait!
 

seh80

macrumors 6502
Sep 2, 2005
257
1
Chicago, IL USA
I've been very pleased so far. The two times I've dealt with customer service went very well. My mighty mouse died, they sent me a new one, no questions asked.

Last month I ordered iLife '06. They sent iWork '06. I called, they overnighted iLife, and let me keep iWork. Wasn't expecting that.
 

jacobj

macrumors 65816
Original poster
Apr 22, 2003
1,124
87
Jersey
derajfast said:
well then..haha....little miscommunication i suppose

I should point out that New Jersey is named after Jersey. It was a gift from Charles II to the de Carteret family....
 
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