HBO Go not working on Samsung TV

Discussion in 'Community Discussion' started by wesk702, Jan 22, 2013.

  1. macrumors 68000

    wesk702

    Joined:
    Jul 7, 2007
    Location:
    The hood
    #1
    Anyone else have a Samsung smart TV and Cox cable?
    I've got the app to open and everything looks fine, but when I play a movie or show it says, "Sorry, this video cannot be played at is time."

    It always does this and it's pretty annoying and HBO won't even reply to me.

    I've also tried to AirPlay from iPad to Apple TV, but it only streams audio. Yes, my software/firmware is all up to date.
     
  2. macrumors 68030

    Joined:
    Feb 13, 2012
    Location:
    Perth, Western Australia
    #2
    Maybe a similar issue to the one reported here (and ridiculed) regarding samsung + appleTV not working on newer samsung TVs?
     
  3. macrumors 6502

    JoshMKB24

    Joined:
    Jan 5, 2013
    Location:
    Midwest
    #3
    Probably something up with your app. I don't think your tv would have anything to do with the HBO services. I have a Samsung tv and my HBO and HBO GO work fine.
     
  4. thread starter macrumors 68000

    wesk702

    Joined:
    Jul 7, 2007
    Location:
    The hood
    #4
    I don't even have the option to delete the app? You know of any?
     
  5. macrumors 6502

    JoshMKB24

    Joined:
    Jan 5, 2013
    Location:
    Midwest
    #5
    From the phone or tv? From the tv I don't, sorry :(
     
  6. thread starter macrumors 68000

    wesk702

    Joined:
    Jul 7, 2007
    Location:
    The hood
    #6
    Unfortunately from the TV.
    HBO just emailed me back and said they are aware of the problem and said Samsung is working in it. Sucks cause looking online this bug has been unfixed since 2011.
     
  7. macrumors 6502

    JoshMKB24

    Joined:
    Jan 5, 2013
    Location:
    Midwest
    #7
    Damn, that definitely sucks. If you are using HBO Go though, that means you have the HBO service. Is there something specific you are trying to watch and don't have DVR?
     
  8. thread starter macrumors 68000

    wesk702

    Joined:
    Jul 7, 2007
    Location:
    The hood
    #8
    Nothing specific, but the app is just super convenient.
    Almost 90% of shows I watch is HBO series and on demand doesn't have nearly as much content as the app. Game of Thrones, Girls, Entourage, Oz

    I'm always on the ipad app which I don't mind, but it'd be nice to watch it on my 55" LED instead of on the 9.7" ipad.
     
  9. macrumors 6502

    JoshMKB24

    Joined:
    Jan 5, 2013
    Location:
    Midwest
    #9
    You could get an adapter for the iPad to HDMI and watch it that way
     
  10. macrumors G3

    Huntn

    Joined:
    May 5, 2008
    Location:
    The Misty Mountains
    #10
    Just for my clarification- If you have a TV and cable, along with an HBO subscription, why would you need HBO Go on your TV? Or are you trying to get it to work on another device?
     
  11. macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #11
    HBO Go has a ton of movies and series on demand that aren't available on cable.

    Plus the portable device thing.
     
  12. Huntn, Jan 26, 2013
    Last edited: Jan 26, 2013

    macrumors G3

    Huntn

    Joined:
    May 5, 2008
    Location:
    The Misty Mountains
    #12
    Just to clarify some more, more content available on the HBO Go app that are not available via the HBO On Demand provided through cable? Interesting. I'll have to see if it's available on Roku...

    Update: It is! It started fine on Roku. I'll check it out.
     
  13. thread starter macrumors 68000

    wesk702

    Joined:
    Jul 7, 2007
    Location:
    The hood
    #13
    Yeah, so I just bought a Roku for is specific reason. Not the cheapest solution, but Plex is a nice bonus too.
     

Share This Page