Head to Head: Dell Store vs. Apple Stores

Discussion in 'Apple, Inc and Tech Industry' started by golie3030, Aug 16, 2006.

  1. macrumors newbie

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    Aug 16, 2006
    #1
  2. macrumors 68000

    Danksi

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    Oct 3, 2005
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    Nelson, BC. Canada
    #2

    I couldn't care less if it were draped in gold banners, you still only walk out the door with a DELL!

    EDIT: Having read the article I see you don't actually walk out of the DELL store with anything!
     
  3. macrumors 65816

    topgunn

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    #3
    Would that be a Dell 2407WFP?
     
  4. Administrator/Editor

    WildCowboy

    Staff Member

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    #4
    That's the thing...you don't walk out the door with anything except maybe the receipt for the machine you had to order online, if they'll even let you do that from the store. (From the review, it looks like you can't even do that.)
     
  5. macrumors 68000

    Danksi

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    #5
    Nope. Couldn't bring myself to have something Dell in our home. 20-inch Viewsonic screen waiting for my Mac Pro - very nice screen.
     
  6. macrumors 68000

    Danksi

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    #6
    Seems like a waste of time.
     
  7. thread starter macrumors newbie

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    Aug 16, 2006
    #7
    Waste of time

    I agree... why what's the point of going into a store if you can't walk out of there with anything? Maybe I'm missing something...
     
  8. macrumors 6502a

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    #8
    And that's the main reason it's going to fail. Wasn't there a Gateway store before that died for that very reason?
     
  9. macrumors member

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    #9
    ha! another copy stunt...just because it worked for apple, doesn't mean it will work for imitators. looks like dell is going desperate; the amount of tv commercials they now have is exhaustive
     
  10. macrumors 65816

    Dr.Gargoyle

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    #10
    Hmmm...
    I do understand the reason for Apple stores. People can here see how beautiful all Apple products are and explore OSX for themselves so they realize how superior OSX is compared to Windows.
    Dell stores? Cheap black grey boxes suffering blue screen of death???
    I really think it would be in Dells best interest to display their products as little as possible before people actually got ripped off.
    When I think of it, Steve Jobs might have tipped off Michael Dell and persuaded him that opening retail stores was a brilliant idea. If that is so, I think he forgot to tell Dell it would be a brilliant idea for Apple... well well
     
  11. macrumors 65816

    jholzner

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    #11
    I think you could actually walk out of the Gateway stores with a machine though I'm sure most of their configs had to be done online. I think their stores failed because they stuck them anywhere and everywhere. One reason Apple's are succeeding is because they are picking the RIGHT locations not just a location with an opening. There was never a Gateway store on Mich. Ave in Chicago or in SoHo/5th Ave. I'm sure the bean counters said it was too expensive or some crap. Well, you gotta spend money to make money.
     
  12. macrumors 6502a

    ZoomZoomZoom

    Joined:
    May 2, 2005
    #12
    I think that it's important for Dell not to actually sell anything. At least, if my thinking is correct here (I'm not completely familiar with tax laws). Since Dell maintains advantage by cutting costs and shipping direct, building stores would be counterproductive. Also, by selling products in the store, I think that means that customers in the same state as the store have to pay tax on Dell products sold online.

    Again, I'm not sure on this, but that would be my shot in the dark.
     
  13. macrumors 6502a

    fblack

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    #13
    I guess there not interested in having people make an impulse buy? :rolleyes:
     
  14. macrumors 6502a

    Lollypop

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    #14
    what... u mean people actually impulse buy a dell?? :eek:
     
  15. macrumors G3

    iMeowbot

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    Aug 30, 2003
    #15
    Yeah, you can do that much, at least that's how their little kiosks work. What they don't have is a do-it-yourself configuration setup, you go through a salescritter. If the new showrooms have Internet access, dell.com would seem to have that part covered anyway.
     
  16. macrumors regular

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    Apr 2, 2005
    #16
    What good is a brick and mortar store if you can't walk out with the product you want?

    That gives customers too much time between sale and delivery to change their mind because they realize what a crappy machine they've ordered.
     
  17. macrumors demi-god

    Zwhaler

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    Jun 10, 2006
    #17
    Haha, that's (the Gateway Store) where I bought the PC I am using now!
     

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