Help! Can't Login new 2012 iMac

Discussion in 'iMac' started by FJ2011, Feb 10, 2013.

  1. FJ2011
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    macrumors member

    Joined:
    Jul 29, 2011
    #1
    I am current using Logitech Wireless Solar Keyboard K750 with my new 2012 iMac.

    I have been always put my iMac to sleep when I am not using it. Now I can wake up iMac by double click "Space" button on the keyboard. But when I tried to type the password on the login screen, nothing appears on the iMac. I have to unplug the usb adapter of keyboard and replug it back.

    Then I am able to type the password and login to the iMac.

    Any feedbacks of how to resolve this issue will be much appreciated!!!

    Thanks,
     
  2. SandboxGeneral
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    SandboxGeneral

    Staff Member

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    Sep 8, 2010
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    Virgo Supercluster
    #2
    When you get back logged in, have you tried to check for updated software from Logitech? Perhaps they have a fix for this bug.
     
  3. FJ2011
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    thread starter macrumors member

    Joined:
    Jul 29, 2011
    #3
    Yes, I have updated it to the latest version.
     
  4. SandboxGeneral
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    Moderator

    SandboxGeneral

    Staff Member

    Joined:
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    #4
    How about using a different port for the USB dongle?
     
  5. smoking monkey
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    macrumors 6502a

    smoking monkey

    Joined:
    Mar 5, 2008
    Location:
    Japan
    #5
    Yeah.

    To expand on this, OP, is your keyboard plugged directly into the back of the mac or is it plugged into a hub?

    If a hub, then try the Mac directly. Otherwise I got nothing apart from repair permissions (does that even help?) and all the usual resets when there is a problem.
     

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