Help Finder

Discussion in 'Mac OS X 10.3 (Panther) Discussion' started by GiantsFan, Jun 10, 2004.

  1. GiantsFan macrumors member

    Joined:
    May 15, 2004
    Location:
    san jose OR riverside, Cali
    #1
    my help finder doesnt work anymore. i think after the june 7 update or after yesterdays iTunes update. anyone else have this problem?
     
  2. MacsRgr8 macrumors 604

    MacsRgr8

    Joined:
    Sep 8, 2002
    Location:
    The Netherlands
    #2
    Do you mean the "Help" application in the Finder?

    Maybe deleting the prefs could work:
    com.apple.help.plist
    com.apple.helpui.plist
    com.apple.helpviewer.plist

    (in <yourhome>/Library/Preferences/)
     
  3. GiantsFan thread starter macrumors member

    Joined:
    May 15, 2004
    Location:
    san jose OR riverside, Cali
    #3
    ops. i meant the help viewer. i deleted those things. still won't work. like, i'd type the simplest thing in that should return results (ie, print) and nothing shows up.
     
  4. HexMonkey Administrator

    HexMonkey

    Staff Member

    Joined:
    Feb 5, 2004
    Location:
    New Zealand
    #4
    Try deleting the Help Viewer cache folder located at Home/Library/Caches/com.apple.helpui/. Deleting this folder and the files that MacsRgr8 listed has fixed all Help Viewer problems that I have seen.
     
  5. micvog macrumors 6502

    micvog

    Joined:
    Sep 10, 2003
    #5
    GiantsFan -

    I have the same problem... just noticed it and came here looking for help. Thanks for starting the thread.

    I repaired permissions, ran the three CRON jobs in terminal and deleted the Help plist... none of which worked.

    Thanks HexMonkey! Deleting the folder cleared up the problem.
     
  6. GiantsFan thread starter macrumors member

    Joined:
    May 15, 2004
    Location:
    san jose OR riverside, Cali
    #6
    np. thanks hexmonkey, deleting the cache made it work. hmm, do you know why that happens? just curious to try to avoid in the future.
     

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