HELP. Help doesn't work.

Discussion in 'General Mac Discussion' started by masterjedi73, Aug 20, 2004.

  1. masterjedi73 macrumors 6502

    masterjedi73

    Joined:
    Jan 12, 2004
    #1
    Hey guys -

    Every once in a while, I'll go to mac help and it will load and then immediately quit. any idea?

    thanks!
     
  2. AmigoMac macrumors 68020

    AmigoMac

    Joined:
    Aug 5, 2003
    Location:
    l'Allemagne
    #2
    go to /(nameofuser)/library/preferences/ do a search with help and delete

    com.apple.help.plist
    com.apple.helpui.plist
    com.apple.helpviewer.plist

    But I think, it turns ok just deleting the last one... but try and if necessary delete all 3 ...
     
  3. schroeder26 macrumors newbie

    Joined:
    Aug 20, 2004
    #3
    i have an similar prob, my help doesnt help me. the screenn loads but when i ask it a question theres no response.

    would your solution solve my probs?
    thanx
     
  4. wwooden macrumors 68000

    wwooden

    Joined:
    Jul 26, 2004
    Location:
    Burlington, VT
    #4
    hmmmm

    maybe trying asking help for help on HELP................j/k :)
     
  5. Abstract macrumors Penryn

    Abstract

    Joined:
    Dec 27, 2002
    Location:
    Location Location Location
    #5
    Why don't you just try it..........
     
  6. schroeder26 macrumors newbie

    Joined:
    Aug 20, 2004
    #6
    tried your solution and everythings ok, help has become helpful again, nice 1!
     
  7. letterbox macrumors regular

    Joined:
    Apr 13, 2004
    #7
    too bad help is so slow....even on a dual 1.8 g5 w/1.25 gb ram
     

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