Help I pad won't turn on!

Discussion in 'iPod' started by CarissaG, Dec 18, 2012.

  1. macrumors newbie

    Joined:
    Dec 18, 2012
    #1
    I picked up my iPad to do some shopping when it won't turn on.. I tried pressing both the home and hibernate key for 10sec and even longer and nothing! I even hooked it up on the PC and It was read by iTunes but it still didn't turn on. I press the buttons again several times and could hear the camera clicking as if I'm taking pictures of the screen. I can also hear the battery trying to charge it when I hook it to the charger but I s get a blank screen!! Please help!
     
  2. macrumors 6502a

    SnowLeopard OSX

    Joined:
    Dec 5, 2012
    Location:
    Huntington Beach, California
    #2
    The Basic Troubleshooting Steps for non-responsive iPads are:

    1.) Restart the device
    2.) Reset the device
    3.) Restore the device (from backup)
    4.) Restore the device as new

    Restart/reset:
    http://support.apple.com/kb/ht1430

    Backing up, updating and restoring:
    http://support.apple.com/kb/HT1414

    If you try all these steps and you still have issues, then visit your nearest Apple Store or AASP (Authorized Apple Service Provider).


    Alternative troubleshooting:
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm

    Basic iPad troubleshooting:
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     
  3. macrumors member

    Joined:
    Nov 19, 2012
    #3
    If the battery has been fully depleted it can take a few minutes for it to turn on when it is on charge. Plug it in and wait. If it doesn't turn on after 10-20mins there may be an issue.

    When you say you can hear the battery trying to charge, what noise exactly? My iPad doesn't make any noise when charging.
     
  4. thread starter macrumors newbie

    Joined:
    Dec 18, 2012
    #4
    I tried all that # my iPad always made a sound when I charge it even my iPhone.. Just to let me know I guess that it's charging. Does apple replace this..
     
  5. macrumors member

    Joined:
    Nov 19, 2012
    #5
    If you've done all the steps suggested then take it to your nearest Apple Store Genius Bar or Premium Reseller and they may be able to help if it is under warranty.
     

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