HELP! iPad has been wiped during iOS 5 upgrade and new iTunes has lost my backups!

Discussion in 'iOS 5 and earlier' started by DeeEss, Oct 13, 2011.

  1. macrumors 6502a

    Joined:
    Jan 17, 2011
    #1
    Damn you iOS 5!

    I just upgraded to iOS 5 and it has wiped the iPad of everything. You would think you could just restore from a backup but ALL my iPad backups are now missing! I sync almost every day and it backs it up when it does it, I know the backups were there, but now they are ALL gone!

    Everything is on there that I need! Help!
     
  2. macrumors 68000

    JRoDDz

    Joined:
    Jul 2, 2009
    Location:
    NJ
    #2
    Do you have a time machine backup?
     
  3. thread starter macrumors 6502a

    Joined:
    Jan 17, 2011
    #3
    Yes I should do where are they stored?

    Thanks,
     
  4. macrumors 68000

    JRoDDz

    Joined:
    Jul 2, 2009
    Location:
    NJ
    #4
    Windows:
    Documents and Settings\USERNAME\Application Data\Apple Computer\MobileSync\Backup


    Mac:
    home directory/Library/Application Support/MobileSync/Backup/
     
  5. thread starter macrumors 6502a

    Joined:
    Jan 17, 2011
    #5



    OK thanks, I found them. But every time I try to restore it does this:

    iTunes was interrupted while restoring the contents of the iPad.

    It gives you the option to continue restore but then gives a new error:

    An error occurred while restoring this iPad (-1)

    Then the issue loops around.

    Any ideas?
     
  6. macrumors 68000

    JRoDDz

    Joined:
    Jul 2, 2009
    Location:
    NJ
    #6
    Did you restore an old backup from time machine? This is what you need to do.
     
  7. thread starter macrumors 6502a

    Joined:
    Jan 17, 2011
    #7
    Yeah I did. I restored from backup made a day ago. I get the same issue looping over and over. It won't let me restore giving error (-1)
     
  8. thread starter macrumors 6502a

    Joined:
    Jan 17, 2011
    #8
    Anyone have any ideas?
     
  9. macrumors regular

    NewYorkRanger

    Joined:
    Oct 27, 2010
    #9
    Exact same thing happened to me. Lost my back-up. It only lists a back-up AFTER I upgraded to 5, and that only makes it go back to default settings.

    To add to it, my iTunes library was wrecked, made a files called "iTunes Library (Damaged)". None of my apps or anything are showing up anymore. Music auto-synced, but lost videos, books and apps.

    Dragged apps back, re-syncing those now, but so pissed. Lost photos that I hadn't synced yet.
     
  10. thread starter macrumors 6502a

    Joined:
    Jan 17, 2011
    #10
    Sorry to hear that. Hope you get or photos back. The whole thing is a joke. I have backups from time machine but they're completely locked out by iOS 5 or the new iTunes. Thanks Apple I've potentially lost everything.

    Can you downgrade to iOS 4?
     
  11. macrumors member

    Joined:
    Nov 24, 2009
    #11
    This just happened to me. Have a 3GS. Tried to upgrade. Kept getting Error -5000 Alert. On phone with AppleCare. All the way up to Senior Advisor. Been on phone for HOURS with Apple.

    She had me do a manual back-up of iPhone 3GS before upgrading to iOS 5.

    The back-up is GONE, DELETED. The phone is NOT upgraded to iOS 5.

    All history and existence of my phone has been DELETED from iTunes on my iMac. *** Nothing remains ***

    She just said this is an "EMERGING ISSUE" and all around her in North Carolina the iPhone support employees' customer's back-ups are being deleted.

    My phone is destroyed. The back-ups are gone. Utterly screwed.
     

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