Help: iPhone 4 stuck on "Connect to iTunes" screen

Discussion in 'iPhone' started by macaddict23, Dec 26, 2011.

  1. macrumors 6502


    Jun 20, 2006
    MacVille, USA
    I was trying to restore my iPhone, but for some reason it was not showing up in iTunes. I'm currently running OS X 10.6.8 and iTunes 10.5.2.

    My brother suggested trying the DFU method, which I did. I clicked restore but after several minutes I got a Restore Error Code 1611.

    I then disconnected the USB cable and restarted my iPhone but it keeps taking me to the "Connect to iTunes" screen.

    How do I just get my iPhone to work now?
  2. macrumors 6502

    Sep 17, 2011
    Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.

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