Help me diagnose screen problem on iPhone 4

Discussion in 'iPhone Tips, Help and Troubleshooting' started by zpbmw, Jul 8, 2011.

  1. macrumors newbie

    Joined:
    Jul 8, 2011
    Location:
    LI, NY
    #1
    Friend installed a new LCD/Digitizer since my original screen shattered. After completion the only thing the phone will do once powered up is show a vertical blue line and nothing else. I'm gonna bring it to apple tomorrow but I have a feeling they are going to tell me that I'm SOL.

    In desperate need of help. Thank you for reading.

    [​IMG]
     
  2. macrumors 6502a

    Joined:
    Mar 14, 2010
    Location:
    Boston
    #2
    They'll most likely give you a new phone if they don't know that, that one has been tampered with.

    If they do give you a new phone, WATCH OUT FOR YELLOW SCREENS! That is your warning.
     
  3. thread starter macrumors newbie

    Joined:
    Jul 8, 2011
    Location:
    LI, NY
    #3
    I bought this phone almost a year ago, do you think they would still be that kind to just replace it for free? And is there any way that they could tell if the screen has been replaced other than physically opening up the phone?
     
  4. macrumors regular

    Joined:
    Jul 4, 2011
    Location:
    Denton, TX
    #4
    Looks like you need a new front assembly and you would be good to go...
     
  5. macrumors 68020

    awadeee

    Joined:
    Jan 21, 2011
    Location:
    Viper City
    #5
    Maybe try uninstalling and re-installing the assembly? That may help, but if it doesn't, it looks like you got a bad one.
     
  6. macrumors 6502a

    Joined:
    Mar 14, 2010
    Location:
    Boston
    #6
    If there is no physical damage to the phone, and it has been properly sealed back up, then there is really no way that they could tell it's been tampered with. Like I said though, watch out for yellow screens.
     
  7. macrumors 68020

    awadeee

    Joined:
    Jan 21, 2011
    Location:
    Viper City
    #7
    Apple shouldn't have to pay for the fact that his friend installed a faulty part. As unfortunate as it is, take the experience for what it is: Apple doesn't owe you anything. This makes it harder for people with legitimate defects in their device to get free repairs. Committing fraud is bad karma! :p
     
  8. macrumors 65816

    mikelegacy

    Joined:
    Dec 5, 2010
    Location:
    Pittsburgh, PA
    #8
    Get friends who actually know what they are doing. That's my only advice.

    Orrrrrr, don't be cheap and pay and extra $30 to have a professional install the screen for you.
     
  9. macrumors 6502a

    Joined:
    Mar 14, 2010
    Location:
    Boston
    #9
    Never said they did, just gave him my opinion. I also think committing fraud is bad, but whatever, it's not really my problem lol.
     
  10. macrumors 68020

    awadeee

    Joined:
    Jan 21, 2011
    Location:
    Viper City
    #10
    The things you suggest to people reflect upon yourself. :rolleyes:
     
  11. macrumors newbie

    Joined:
    Jul 13, 2011
    #11
    if you are under the 1 year limited warranty then you will get a new/refurb
    device for this.. just tell them how you dropped your phone. just leave out the part about your cracked screen.

    all apple will do is give you a refurb phone right back anyway.. its a phone that someone else broke and took back and was fixed. its the same thing they will do with this device after you take it back. they fix it , change the outside glass front and back and then they use it for there give backs.. so apple will not miss out on any money. :apple:$$$

    thats y they dont sell any refurb iphones. they use them for the warranty give back trade ins.... they fix your broke crap and sell it to att for xxx amount and make more money off of a repaired device.. from att the phone is only $99 but after the 2 years in contract the phone makes over $2500 in service bills.. so to att the refurb device is just as good as the fresh one and will make them over $2500 in two years.. times your bill by 24 months.... :D

    sorry for the rant but bottom line is that they will take it back and give you a replacement if its under 1 year from the original sale date. if over a year they will charge you for any repairs.. :apple:
     

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