Help!!! My iPad screen goes black for no reason.

Discussion in 'iPad' started by yahya4k, Jul 12, 2010.

  1. macrumors member

    Joined:
    May 17, 2010
    #1
    This seems to be a common enough problem coz Safari and Gooogle autocomplete the phrase 'ipad screen goes black' when i start the search, but i hav yet to find a solution.

    It doesnt matter what I am doing.. Whether I am watching youtube, or just going through the settings... or doing nothing...the screen would go black and then the Apple logo will appear, then it would go pure black .:confused:

    Anyone had this problem and please does anyone hav a solution that doesnt include packing it up and sending it off for repairs? Thnx
     
  2. macrumors regular

    Joined:
    Jan 6, 2009
    Location:
    USA
    #2
    i would do a restore, and if that doesn't fix it, it is probably a hardware problem and will need to be replaced.
     
  3. thread starter macrumors member

    Joined:
    May 17, 2010
    #3
    Well there are several reset options on the ipad, none of which worked, except for deleting iTunes which then practically made the device worthless. So I hooked it up to my Dell's iTunes where it synced and told me that there is a reset option that includes a 456mb iPad software update. I am downloading that now and in a few hours will install. If that doesnt fix the problem, then this afternoon I will head to the shop I bought it from and beat the manager and the sales guy who sold it to me with it.

    However if anyone else can provide me with an easy fix solution before then, it will be appreciated.... I am sure this problem doesnt require a replacement or extensive repair; its freaking new for goodness sake. *Shakes fist at imaginary Steve Jobs*
     
  4. macrumors member

    Joined:
    Jan 28, 2009
    #4
    How did you even manage to remove iTunes from the iPad itself?

    To do a restore you have to connect the device to a PC/Mac and complete a restore via iTunes on the PC. See below:
    [​IMG]
     
  5. thread starter macrumors member

    Joined:
    May 17, 2010
    #5
    Ok ignoring the name calling bit... itunes was removed on one of the reset options (i think it was the reset all content button)... and seeing that reseting things gets most things to work, i pressed that button.

    Anywayss... ur screen grab is exactly the procedure I spoke about when i connected it to my Dell's iTunes. The device is working again, but screen still blacks out. I am still downloading the update as i type this now...
     
  6. macrumors regular

    Joined:
    Jun 3, 2004
    Location:
    Finland
    #6
    Mine too, the screen went black then iPad rebooted. I restored immediately and haven't seen the issue since.
     
  7. thread starter macrumors member

    Joined:
    May 17, 2010
    #7
    I have taken it back to the shop. I didnt bother restoring it coz I wanted their engineers to see that problem as it is, in case it happens again. They said its software has been corrupted so they have to wipe and install an upgraded operating system (or some technobable). Since they didnt hav the software at hand and the process takes time to complete, they told me to come back on thursday to pick it up.

    Oh well...
     
  8. macrumors newbie

    Joined:
    Nov 20, 2008
    Location:
    Edinburgh
    #8
    I had the same problem occur with my one week old iPad too. Being a little bored, I proceeded to p1ss about with the speech setting. Soon as it activated, it refused to let me turn it off or make any other adjustments. Then two mins later my screen decides to go black never to return.

    So plugged the little tike up to iTunes and clicked on the access tab so as to deactivate the speech thingy. Next min, it's working fine again. ****e thy self was an understatement.

    So does anyone know if this is supposed to happen with this program or was it simply down to being a buggy app ?.

    Cheers

    KC
     
  9. macrumors regular

    Joined:
    Jan 6, 2009
    Location:
    USA
    #9
    wow. i can't tell if this is all a joke or something. upgraded software? we all have access to the same software. where did you buy this ipad? didn't have the software on hand? it's the same software you used to restore the ipad. i think you are getting taken for a ride. you need to research a little better or you may be taken advantage of. good luck.
     
  10. macrumors regular

    bassanoclapper

    Joined:
    Mar 4, 2008
    Location:
    London
    #10
    Something fishy somewhere
     
  11. thread starter macrumors member

    Joined:
    May 17, 2010
    #11
    I assume the software restore was the lengthy one I was downloading but aborted as I dont have time to play tech with my iPad. Since they are the ones who sold it and say they know what is wrong, I will let them deal with it.

    Whatever the issue is, they'll have to replace the device or refund it if they cant fix it anyway, so thats not a worry for me. My main beef is that I will be without it for a couple of days :(
     
  12. macrumors newbie

    Joined:
    Nov 11, 2011
    #12
    I had the same problem, but fixed it:)

    Soo..hold your home and power/wake button together until the apple icon shows up. It worked for me:)

    YouhrWelcome
    Contact me! :p
     
  13. macrumors newbie

    Joined:
    Aug 31, 2009
    Location:
    Memphis, Tx
    #13
    Help!!! My iPad screen goes black for no reason.

    That seems to have worked for me also. Thanks
     
  14. macrumors 68040

    Stealthipad

    Joined:
    Apr 30, 2010
    #14
    Sounds like this is UIE! (User Induced Error)
     
  15. M87
    macrumors 65816

    Joined:
    Jul 18, 2009
    #15
    That feature is for blind users. It's not a bug.
     
  16. macrumors newbie

    Joined:
    Oct 13, 2012
    #16
    ipad going black

    thanks for the idea of holding the home button and power button at the same time it is working great now.
     
  17. macrumors 68000

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #17
    Couldn't you just have clicked restore and went about your business for 20mins and then picked it up to check if it was back on? That was more trouble than packing it up and bringing back to the store?? WOW! :confused:
     
  18. macrumors newbie

    Joined:
    Aug 24, 2013
    #18
    iPad goes black

    No comment on foregoing.
    I had same problem and none of the above suggestions worked.
    I went to ITunes as if to sync and found an option to allow iTunes to reset the iPad to factory default settings while backing up,all stored data, apps etc. I followed the instructions and that worked the problem. It took about an hour or so. There will be intervals when you wander if anything is going on. Be patient. It worked for me.
    Hope this helps someone.
    Hukumhard
     
  19. macrumors 6502

    Joined:
    Aug 31, 2007
    #19
    It's what happens when you close your eyes or blink :D
     
  20. macrumors newbie

    Joined:
    Aug 28, 2013
    #20
    Plugged the little tike up to iTunes and clicked on the access tab so as to deactivate the speech thingy.Why you said that it feature is for blind users.:mad:[​IMG]
     
  21. L T
    macrumors 6502

    L T

    Joined:
    Feb 24, 2013
    Location:
    UK
    #21
    This happened to my iPad mini yesterday, I was seeing how it could handle apps loading. I went through my home screen opening all my apps 1 after the other. The screen went black, Apple logo appeared and then it went straight to the lock screen.
     
  22. macrumors G3

    charlituna

    Joined:
    Jun 11, 2008
    Location:
    Los Angeles, CA
    #22
    What shop? It doesn't take days to do restore and reinstall even if you have to download the software. Half an hour, hour tops.

    Sounds like someone went to a third party that wanted to jack you with some labor fees.

    Folks be careful of this kind of thing. There are shops that try those kind of stunts. If you find one and they claim to be an Apple Authorized shop, report them to Apple.
     

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