HELP! Pro Mouse Problems

Discussion in 'Mac Help/Tips' started by beez7777, Feb 1, 2003.

  1. beez7777 macrumors 6502a

    beez7777

    Joined:
    Aug 5, 2002
    Location:
    Notre Dame
    #1
    Recently, I've been having lots of problems with the Apple Pro Mouse. First, it jumps across the screen regularly (several times a day). This doesnt really bother me too much, but it becomes a neusance after a while. I thought this was just an OS X problem, but it happens in OS 9 as well. Then today, it just stopped working. The red light turned off, so i tried unplugging it and plugging it back in, but to no avail. I know it's the mouse, because I'm using another mouse now (M$), and its working fine. I would like to call Apple about them maybe helping me, or preferably sending me a new one, as I'm still within my one year warrenty, but my 90 days of phone support are up. I'm afraid I'll get charged if I do call. What should I do??
     
  2. beez7777 thread starter macrumors 6502a

    beez7777

    Joined:
    Aug 5, 2002
    Location:
    Notre Dame
  3. iJon macrumors 604

    iJon

    Joined:
    Feb 7, 2002
    #3
    well here is a little trick, apple doesnt really know when you bought your computer unless you registered it. that way they dont know when your 90 days is up. from what ive read, your 90 days tech support will start from your first call.

    iJon
     
  4. beez7777 thread starter macrumors 6502a

    beez7777

    Joined:
    Aug 5, 2002
    Location:
    Notre Dame
    #4
    grr, that kinda sucks. i registered, and i've called them before. maybe i should just buy applecare. anyways, ill head down to my local apple store to see if they can do something for me. :rolleyes:
     

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