Help. Problem with ATT iPhone 5 Device Only purchase from Apple Store.

Discussion in 'iPhone' started by punter33, Nov 26, 2012.

  1. macrumors newbie

    Joined:
    Nov 26, 2012
    #1
    Tonight I purchased an ATT iPhone 5 for $649. I believe it was purchased as Device Only though I did not see the sales person pick the device only on the handheld unit. My receipt shows No Wireless Service Activation during iPhone sale.

    The problem I am having is that when I connect the iPhone to Itunes I do not ever get the Congratulations your iPhone has been unlocked screen. Leaving the ATT sim in the phone it just constantly shows No Service, which I do not have. However I bought this phone so I could use it on Tmobile. When I put in my nano Tmobile sim and restart the phone it just shows activation required on the phone and in itunes it says I need to put in a valid sim card. When I put the ATT sim card back in, there is no activation happening. So I have no clue what the problem is or how to unlock this full priced ATT iPhone to use with Tmobile.

    Did the apple sales guy screw up something when he sold me the phone?

    Any help would be appreciated.
     
  2. macrumors 6502

    Joined:
    Jul 23, 2012
    #2

    Take sim out, reset your iPhone in iTunes, put sim back in. Restore iPhone in iTunes. You should get a message that your iPhone is unlocked.

    Good luck.
     
  3. thread starter macrumors newbie

    Joined:
    Nov 26, 2012
    #3
    Unfortunately that doesn't work.
     
  4. macrumors 6502a

    Joined:
    Jul 29, 2003
    #4
    Maybe the activation is delayed? Try again now.
     
  5. macrumors member

    Joined:
    Sep 18, 2012
    Location:
    Peru
    #5
    have you tried calling to AT&T?

     
  6. thread starter macrumors newbie

    Joined:
    Nov 26, 2012
    #6
    I ended up buying an unlock from unlock_fusion last night, even though entering my IMEI # on their ebay auction site already showed that my device was unlocked, and tried again this morning to restore it to see if it would unlock and it did. Don't know if it was actually unlock_fusion that worked or if it was just a delay in the activation server last night. Either way it is working now.
     
  7. macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #7
    How much was the unlock? Sucks that you had to pay extra for the unlock when it should have already been unlocked.
     
  8. macrumors Nehalem

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #8
    $3 for the unlock.
     
  9. macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #9
    Was just wondering what he paid. I did the same thing 2 weeks ago and it was $2.24.
     
  10. macrumors Nehalem

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #10
    Not bad:)
    I wonder if they give Black Friday discounts :D
     
  11. macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #11
    Haha and only pay a dollar!
     

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