Help screen just disappears

Discussion in 'macOS' started by Rantipole, Aug 8, 2005.

  1. Rantipole macrumors 6502

    Rantipole

    Joined:
    May 24, 2004
    Location:
    Boston
    #1
    (Sorry if this has been covered. As "help" is not considered a unique word for search, I could not search for this topic easily.)

    I am running 10.3.9. I am trying to look for something in Mac Help. When I select Mac Help when I am just in the finder, the help screen shows up for a moment and then disappears. When I am in an application, like Safari, I can browse Safari help using links, but as soon as I try to do a search in the search box, again, the help screen just disappears.

    Any ideas? Oh, I have tried both restarting AND a full shut down. :confused:
     
  2. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
  3. bammac macrumors member

    Joined:
    May 20, 2005
    Location:
    Melbourne
    #3
    I had the same issue but I'm running Tiger, being a new switcher from Windows the natural thing for me to do was to reinstall the OS. It worked and I now do not have any issues. I'm sure there is a better way of resolving the issue, but I guess I have grown accustomed to doing the quarterly format when I was running XP!!!
     
  4. Rantipole thread starter macrumors 6502

    Rantipole

    Joined:
    May 24, 2004
    Location:
    Boston
    #4
    Didn't work.

    Also deleted two preferences files that had "help" in their name. Nope.
     

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