Help! Why is PSE 4 crashing all of the sudden?

[srf4real]

Absolutely nothing has changed on my system, am using 10.4.9 and everything was smooth until last night when PSE 3 and 4 both crash during startup. I can open PSE 2 no problem, I wonder what's happened???

Any clues or suggestions would be very helpful. Thanx...

 

[yellow]

And your steps for troubleshooting the issue have included...... ??

 

[srf4real]

And your steps for troubleshooting the issue have included...... ??

Restarted the 'puter, tried again several times... i really am a technology moron.

 

[yellow]

And you're opening the app directly, not tryingo to open it via a (possibly corrupt) file?

And you've logged in as another user and tried it?

And you've posted the crashlogs?

 

[emw]

And you're opening the app directly, not tryingo to open it via a (possibly corrupt) file?

And you've logged in as another user and tried it?

And you've posted the crashlogs?

And repaired permissions?

And cursed Steve Jobs and the horse he rode in on?

 

[srf4real]

And you're opening the app directly, not tryingo to open it via a (possibly corrupt) file?

And you've logged in as another user and tried it?

And you've posted the crashlogs?

Ok, now I know where to start. Thanks, yellow. I see if I can log in as guest, I don't have any other users. And here is the crashlogs, I think.

 

[yellow]

I see if I can log in as guest, I don't have any other users.

Create one.

And turn off Shapeshifter for god's sake. That's probably the culprit.

 

[srf4real]

Logged in as another user - pse4 started up successfully. Shapeshifter may be a factor, but they've been working together seamlessly for months up til now. I'll ditch that and see if it works. Also repaired permissions, emw but that isn't working yet... I really appreciate your help.

 

[emw]

Logged in as another user - pse4 started up successfully. Shapeshifter may be a factor, but they've been working together seamlessly for months up til now. I'll ditch that and see if it works. Also repaired permissions, emw but that isn't working yet... I really appreciate your help.

If turning off shapeshifter doesn't work, you should also delete all the PSE preference files.

 

[srf4real]

If turning off shapeshifter doesn't work, you should also delete all the PSE preference files.

Still no luck. Ok I'll try the curse Steve Jobs method now.

<edit> cursing didn't help , so I deleted the whole app and all it's associated files, then downloaded the installer again from Adobe, now pse4 is working again... I dunno what caused it.