Hi--I hope someone can help me--I have a mac and a epson ink jet printer. All in a sudden, the printer would not print black type. In netscape when printing emails-the blue and red type print but the black type in the message will not. In quark, my B&W scans will print in black but they look kind of light but any black type in document will not. I have new ink in printer. I cleaned heads. Please help! Thanks.