Help with a video problem on iPod video.

Discussion in 'iPod' started by psycoswimmer, Feb 25, 2007.

  1. psycoswimmer
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    macrumors 65816

    psycoswimmer

    Joined:
    Sep 27, 2006
    Location:
    USA
    #1
    Hi. My friend has an iPod video and she just bought a TV Show. When she connected her iPod, it seemed like it updated fine. Then she tried to watch the TV Show and there was audio but no video. I told her to reset and reconnect but that did not work. She asked if she should restore the iPod, and I said sure. However, iTunes wouldn't let her restore the iPod.

    Any help is greatly appreciated. If anyone needs more information I can ask her. As for the model.. It's a 30GB Black 5G iPod (not 5.5G).

    Thanks in advance,
    Matt
     
  2. j26
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    macrumors 65816

    j26

    Joined:
    Mar 30, 2005
    Location:
    Paddyland
    #2
    Are the video settings set to output to tv by any chance? If it's on, turn it off and you'll be set.
     
  3. psycoswimmer
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    thread starter macrumors 65816

    psycoswimmer

    Joined:
    Sep 27, 2006
    Location:
    USA
    #3
    Thanks for the reply. I'm going to tell her to try this now, and I'll post back.
     

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