help with intalling Systemworks 3.0 on OSX

Discussion in 'Mac Apps and Mac App Store' started by DrP, Aug 8, 2003.

  1. DrP macrumors newbie

    Joined:
    Aug 8, 2003
    #1
    Hi, i'm new around here..i'm having great trouble trying to install Norton Systemworks 3.0 on my mac. I i'm running 10.2.1. I get as far as to double click on "install systemworks" icon and do so, but then i kept getting a box that told me there is no default application specified? Then i somehow got it to try opening with script editor - the only option given to try opening with - and now all i get is a box that says : "could not read the dictionary of the application or extention because of a disk error." I'm getting really frustrated with this thing!!:( I don't know what else to do! I'm not very adept at inner mac workings/settings. I've downloaded some other files inluding a compressor but it won't let me open any of those either for the same reason...Can anyone help? Anyone know what's causing this? Any and all help greatly appreciated!
    Thanks, Greg
     
  2. DrP thread starter macrumors newbie

    Joined:
    Aug 8, 2003
    #2
    ok after a bit of research, I now i think it's a problem with my launchservices maybe? But yet still I don't know how to rectify that.
     
  3. MacsRgr8 macrumors 604

    MacsRgr8

    Joined:
    Sep 8, 2002
    Location:
    The Netherlands
    #3
    No-one able to help?
    If there is a problem with the launchservices, you could have a big problem. Have you tried the standard procedure, like repairing your disk permissions (using the Mac OS X install CD)? I thought launchservices are part of the carbon API...?
    Maybe removing its cache...?:
    sudo rm Library/Caches/com.apple.LaunchServices.LocalCache.csstore

    Doesn't sound too helpfull, but I don't want you to think we don't want to help you... ;)
     
  4. King Cobra macrumors 603

    Joined:
    Mar 2, 2002
    #4
    DrP, you need to update to Mac OS X 10.2.6, first off, because that is the latest official release of the operating software.

    Are you trying to install the OS 9 version or the OS X version?

    Do you have a spare computer or Hard Drive to use to install the software onto? If so, install the software onto your spare machine. IF you can get that to work, run TDM (Firewire Target Disk Mode, more info here) and run Norton to your main machine off your external device.

    If this fails, you may have a damaged CD (or multiple damaged devices :eek:).
     
  5. MrMacMan macrumors 604

    MrMacMan

    Joined:
    Jul 4, 2001
    Location:
    1 Block away from NYC.
    #5
    I had this same problem, but i also have varying others too...

    I repaired permissions, did fsck and I also did a DiskWarrior repair, then I got this to install, seems to have a problem on others too.

    Upgrade then repair with whatever you have.

    Also you might want to get MacJanitor and run those Tasks.
     
  6. DrP thread starter macrumors newbie

    Joined:
    Aug 8, 2003
    #6
    Thanks very much to everyone for the help:) Yes i was running the OSX version of NSW, tryin to install it onto 10.2.1 i'm gonna try permissions first off..what is fsck? Is that on the install cd too? Well i'l find out in a minute when i check the cd... Sorry to sound like a complete dunce here! I need to learn more about these things, i'm a graphic designer and primarily use it for that..no exuse though really:rolleyes: ..yes i do need to upgrade too. Thanks again, i'll come back and report status
    ;)
     
  7. MrMacMan macrumors 604

    MrMacMan

    Joined:
    Jul 4, 2001
    Location:
    1 Block away from NYC.
    #7
    '/sbin/fsck -y'

     
  8. DrP thread starter macrumors newbie

    Joined:
    Aug 8, 2003
    #8
    Yikes! That looks beyond my mac superpowers at this point! ...I ran Disk Utility, did the 1st Aid (repaired permissions) and that hasn't solved anything...i will try the fsck after I upgrade. But can someone answer me this please, can I do a direct upgrade from 10.2.1 to .6 or do i need 3, 5 first? And these boot straight off the disks ie restart/hold done c , correct?, because as is I can't install anything in this current situation I have.
    Thanks, Greg
     
  9. MacsRgr8 macrumors 604

    MacsRgr8

    Joined:
    Sep 8, 2002
    Location:
    The Netherlands
    #9
    You'll need the 10.2.6 Combined updater. Works on all versions of 10.2.
    Holding down "C" at boot, will force the Mac to boot from a CD.

    Good luck.
     
  10. King Cobra macrumors 603

    Joined:
    Mar 2, 2002
    #10
    fsck -y made simple:

    Boot up your computer and hold down
    Apple -- S

    When you see a black screen with white text, let go.

    When all processes have finished (you will know), type in
    fsck -y

    If ANYTHING comes back (orphined direct nodes, volume bits, directory counts etc.), type in fsck -y again.

    If no problems are found, type:
    mount -uw /
    reboot

    If you have time to download a 100MB 10.2.6 Combo Update, knock yourself out. :eek:
     
  11. DrP thread starter macrumors newbie

    Joined:
    Aug 8, 2003
    #11
    Hi Guys,
    Ok now i'm REALLY stuck:mad: Ive so far now done repair permissions off the OSX cd, ran fsck, and just now got an update cd, (10.2.5, couldn't get hold of a .6 one on disk) but cant install that either! Its giving me the same speel as the 3.0 disk did (no default, app, cant read b/c of disk error) I cant even get the damn thing to boot off the disc, holding down c isnt working on reboot:confused: I cant think what else to do! Can anyone help? Please?
    Much appreciated.
    Thanks, Greg
     

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