Help with iTunes 7 Installation

Discussion in 'Mac Basics and Help' started by SahDu, Sep 12, 2006.

  1. SahDu, Sep 12, 2006
    Last edited: Feb 15, 2014

    SahDu macrumors newbie

    Joined:
    Sep 12, 2006
    #1
    Hey all! I could use a bit of help regarding the iTunes 7 installation. Each time I attempt to install I get an error message stating that "This installation cannot directly upgrade from the version of iPod software found on this computer. Please uninstall the iPod software and try again."

    I have searched this error message both on Apple Support and a general Google search and ended up empty handed. Any suggestions? I have already tried uninstalling all old versions of iTunes and no success.

    Thanks in advance for the help!
     
  2. winterdude010 macrumors regular

    winterdude010

    Joined:
    Feb 24, 2006
    Location:
    New York
    #2
    Download the latest iPod software. They just updated the 5G's to 1.2 software. Then try installing iTNS7
     
  3. SahDu, Sep 12, 2006
    Last edited: Feb 15, 2014

    SahDu thread starter macrumors newbie

    Joined:
    Sep 12, 2006
    #3
    Any idea where I can find it where it isnt bundled along iTunes 7? I cant seem to locate it :(. I'm currently attempting to install the update from 6-28, we'll see if that does any good. Thanks!
     
  4. SahDu, Sep 12, 2006
    Last edited: Feb 15, 2014

    SahDu thread starter macrumors newbie

    Joined:
    Sep 12, 2006
    #4
    No help when I installed the 6-28 iPod software. Still got the same error. Any suggestions? Thanks!
     
  5. winterdude010 macrumors regular

    winterdude010

    Joined:
    Feb 24, 2006
    Location:
    New York
    #5
    Looks like Apple hasn't gotten to posting it because the new iTunes automatically updates it anyways. Doesn't help if you can't install it. :p

    And you do have a 5G right?
     
  6. winterdude010 macrumors regular

    winterdude010

    Joined:
    Feb 24, 2006
    Location:
    New York
    #6
    Is the iPod connected while installing? If it is, just disconnect it and restart, if it isn't....well....still restart :D
     
  7. SahDu, Sep 12, 2006
    Last edited: Feb 15, 2014

    SahDu thread starter macrumors newbie

    Joined:
    Sep 12, 2006
    #7
    Actually, I dont currently have a working iPod :(. Mine died. So I dont think that's the issue. I tried restarting and then installing...still nothing. I apologize for the issues!
     
  8. SahDu, Sep 12, 2006
    Last edited: Feb 15, 2014

    SahDu thread starter macrumors newbie

    Joined:
    Sep 12, 2006
    #8
    Ok, I fixed the problem. I'll explain it here in case others have the problem.

    I used Windows Installer Clean Up - go here and scroll down to download. I then went in and removed all instances of the iPod Updater. This immediatly remedied the problem. Hope this helps to anyone with the same problem! Thanks winterdude for the help!
     

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