help with movies in itunes

Discussion in 'Apple TV and Home Theater' started by Sgtarky, Jun 27, 2013.

  1. macrumors regular

    Dec 24, 2011
    I am hoping some you could help me with itunes problem. I have itunes on a pc with win7 i have added movies at one point to it, and my ATV plays them fine. Now I can not add any movies to it, I get no error or progress bar, I even search itunes and the new movies are not added. I really do hate this itunes and ATV. too bad I lost my roku remote.
  2. simsaladimbamba

    Nov 28, 2010
    More information is needed to be able to help, otherwise solutions might be shots into the dark.

    What iTunes version do you use? Are the movies you want to add .mp4 or .m4v videos and if so, where do they come from, or are they a different formats like .avi or .mkv?
  3. macrumors 68020

    May 27, 2008
    chances are the movies are in the wrong format, that's kinda what itunes does when it doesn't like something.
    try converting using handbrake

    also there is a roku remote for iOS, so if you have an iphone, you can use that.
    there are other non-offical versions for iPad if you need that instead.
  4. thread starter macrumors regular

    Dec 24, 2011
  5. macrumors member

    Jul 15, 2008
    Holly Springs, NC
    Shot in the dark here....

    I have experienced this if for example, I select an audio track in handbrake, or, a subtitle track in handbrake, that really isn't "right". Handbrake creates the m4v file, but, when I drag it to iTunes, nothing happens.

    Try keeping it really simple.

    Shutdown and restart handbrake
    select just a "chapter" of the movie for a quick test.
    Make sure your "target" device is appleTV (correct generation, or just AppleTV)
    Don't select anything other than the default audio track, and no subtitles
    create the m4v for just the chapter (should take a few minutes, depending on your computer's performance)


    Good luck
  6. thread starter macrumors regular

    Dec 24, 2011
    the file is fine, i can play it thru plex

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