Rented 'Up in the Air' using AppleTV tonight. Instead of usual playback after 1% of the movie download I've got a message that I can watch the movie in two hours... Right now it is 30% downloaded but I still have to wait an hour before I can start to watch the movie. Doesnt help because it is too late now and I have to go to bed... But the actual question is around Apple support around movie rentals. What do I do if there is something wrong with a rental? I wasn't able to find any phone number to call, callback functions asks for serial number of my appletv and date of purchase and fails to proceed (why?), technical support for Canada responds with a message that it is open from 9 till 5 and goes nothere... What is it, Apple? Is it just me unable to find information on apple.ca or weird reality of apple store services that have no support?