Help with Softbank WiFi - Japan iPad users

Discussion in 'iPad' started by almonde, May 29, 2010.

  1. macrumors regular

    Joined:
    Sep 7, 2006
    Location:
    Houston, TX
    #1
    I picked up a 32gb Wifi model in Yodobashi camera in Machida yesterday. Signed a few forms in japanese, eventually was able to buy one. The language barrier wasn't too much of a problem.

    It came as a bonus to find it came with 2 years of free softbank wifi access :)

    It seems i can use Mobilepoint and FON access points (access to FON is handy when i head back to Europe in a few months) Tried today in a cafe, the WEP key works to get onto the Mobilepoint SSID but then the login email address/password combo doesn't seem to work.

    The username and password worked for the FON access point in the same cafe though.

    Anyone have any idea what i'm doing wrong? :confused:
     
  2. thread starter macrumors regular

    Joined:
    Sep 7, 2006
    Location:
    Houston, TX
    #2
    Bump....

    Surely there is someone here who has an iPad in japan and has read the softbank wifi envelope that was taped to every iPad box?

    Any help appreciated...
     
  3. macrumors 68030

    Joined:
    Jul 5, 2008
    Location:
    Thule GL @ the TOW
    #3
    I haven't jumped on the iPad wagon yet... find the toll free (usually 0120) phone number and see if you can ring an English speaking customer service person...

    FYI, the reason I don't have an iPhone here in Japan is they chose Softbank as their carrier but that problem dates back to the J-Phone days of crap service and support.
     
  4. macrumors newbie

    Joined:
    Jul 13, 2010
    #4
    Help - Softbank Wi-Fi (2 years) with my iPad

    Hi there,

    Just got my iPad delivered a few days ago. It's a wi-fi only model. It came with a letter from Softbank, with a login ID number, and Password. Apparently I get 2 years of wi-fi spot usage for free.

    I went to McDonald's yesterday and found that the passwords I have here don't work. I could connect to mobilepoint. I could enter in my WEP Key. The next stage however was a little more tricky. My login ID and Password wouldn't work.

    Am I supposed to activate them before I try to log on at any of the softbank wi-fi spots through softbank? Very confused at the moment.

    Any help would be appreciated.
     
  5. macrumors member

    Joined:
    Jul 14, 2010
    Location:
    Tokyo, Japan
    #5
    softbank wifi connection

    To use the Mobilepoint wifi service, you need a mail adress and a password from softbank. If you already have an iPhone, the mail address (xxxx@i.softbank.jp) and the the password that you got in the very beginning should work. Once you register, your iPad automatically connects to Mobilepoint whenever you walk into Macdonalds or wherever the service is available.*

    If you don't have an iPhone from Softbank, you can get a free mail address by accessing the Softbank registration site. The instructions are on the paper that has the wep key. If you don't read Japanese, just go to the nearest Softbank Shop and have someone there register you.

    To use FON, just enter the login id (xxxx@sbwifi.jp) and the password on the enter page. Unlike Mobilepoint, it seems you have to do this every time you want to connect to FON.

    Good luck!
     
  6. macrumors member

    Joined:
    Oct 11, 2007
    #6
    I called support about this very issue (because I just didn't read the whole letter, for some reason). You have to send an email from your Softbank cell phone (or some other address, if you don't have a softbank cell phone), click a link and then enter your PIN number and some other information that is on the letter under the 有効化 section. Basically, you have to activate the service first. The instructions are in Japanese on the letter that came with it. Pretty simple process, really.

    Once you do so, you can just log in with your info and the wifi should work.
     
  7. macrumors member

    Joined:
    Apr 1, 2009
    #7
    Buying iPad in Japan

    I am going to Japan in September for a holiday. As I live in Portugal where the iPad is not available yet, should I wait till I get to Osaka or Kyoto before I buy one. I want it mainly for photography and emails via a browser.
    Will there be any snags to buying one in Japan?
     
  8. macrumors member

    Joined:
    Jul 14, 2010
    Location:
    Tokyo, Japan
    #8
    Re: Buying iPad in Japan

    Buying *an iPad in Japan is ok as long as you stick to the wifi only model. DO NOT get the 3G model becuase the Japanese 3G iPad is infamous for being the only iPad in the world to be SIM locked.

    The other snag is that if you get your iPad activated in Japan, everything will be in Japanese. Of course you can choose the language setting, but if you do not read Japanese, you may have a hard time navigating through the settings.
     
  9. Moderator emeritus

    sushi

    Joined:
    Jul 19, 2002
    Location:
    キャンプスワ&#
    #9
    Just to add...

    It seems the waiting period for WiFi models is longer than 3G models based upon demand. At my local Yodobashi Camera shop, the waiting time for a 64Gb 3G model was 3-5 days where as the waiting time for a 64GB WiFi model was 3-4 weeks.

    YMMV.
     
  10. macrumors newbie

    Joined:
    Oct 30, 2010
    #10
    I also bought me the iPad but only got the Papers for the wifi registration in japanese. From which Email Account should i Write the Email? I guess the One which is written on the paper xxx@sbwifi.jp ???
    But i Must configurate the Mail Account and therefore Need a pop3 and smtp?

    Could someone please help me, ive been to 3 softbank Shops but they couldnt help me because of Language issues...
     
  11. macrumors 68030

    Joined:
    Jul 5, 2008
    Location:
    Thule GL @ the TOW
    #11
    Do you have access to any of the Navy bases?

    Yokosuka has a Soft Bank shop at the NEX, you could try calling that shop.

    Sorry, I don't know the phone number and I'm not in my office today...
     
  12. macrumors member

    Joined:
    Jul 14, 2010
    Location:
    Tokyo, Japan
    #12
    Are you in an area with an Apple Store? There are Geniuses that speak English at Apple Stores in Shibuya and Ginza in Tokyo, and I think they can help you. I don't know about other stores.

    I do agree the registration is very difficult if you don't understand Japanese.
     

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