Discussion in 'MacBook Pro' started by BKL, Nov 9, 2006.

  1. BKL macrumors newbie

    Oct 7, 2006
    ok, so as you may be able to tell, i am new here.
    when i bought my macbook, i installed the 30 day trial for microsoft word that comes with the computer. then, when the 30 days ran out, i installed the student teacher edition. now, whenever i go to open a document, whether it is one that i created before or after the instalation of the student teacher edition, it just reads: "the operation could not be completed. an unexpected error occurred (error code : 10660)"
    i called apple care support, they were of no help, told me they couldnt do anything, and gave me a seattle phone number to call, that was for microsoft word tech suport. i called it, and the number just takes me to a fax machine noise. i have papers on that are saved that are due and i need to access them immediatly.
    if someone could help me, that would be utterly amazing

  2. BKL thread starter macrumors newbie

    Oct 7, 2006
    also, i dont know if this is the right place to be posting this.....
  3. adrianblaine macrumors 65816


    Oct 12, 2006
    Pasadena, CA
    The only thing I can think of is to delete the existing installation and try again. Is it affecting excel and entourage as well?
  4. tyr2 macrumors 6502a


    May 6, 2006
    Leeds, UK
    Sorry I can't help with the Word problem, but if you need access to the documents in a hurry you could try installing something like 'NeoOffice', it can read/write word documents pretty well (but not perfectly). It would enable you to view and print them and keep you going till you get Word fixed.
  5. WildCowboy Administrator/Editor


    Staff Member

    Jan 20, 2005
  6. BKL thread starter macrumors newbie

    Oct 7, 2006
    thankyou sooo much for the quick replies

    it is really appreciated


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