Help!!!

Discussion in 'MacBook Pro' started by BKL, Nov 9, 2006.

  1. BKL macrumors newbie

    Joined:
    Oct 7, 2006
    #1
    ok, so as you may be able to tell, i am new here.
    when i bought my macbook, i installed the 30 day trial for microsoft word that comes with the computer. then, when the 30 days ran out, i installed the student teacher edition. now, whenever i go to open a document, whether it is one that i created before or after the instalation of the student teacher edition, it just reads: "the operation could not be completed. an unexpected error occurred (error code : 10660)"
    i called apple care support, they were of no help, told me they couldnt do anything, and gave me a seattle phone number to call, that was for microsoft word tech suport. i called it, and the number just takes me to a fax machine noise. i have papers on that are saved that are due and i need to access them immediatly.
    if someone could help me, that would be utterly amazing

    thanks
     
  2. BKL thread starter macrumors newbie

    Joined:
    Oct 7, 2006
    #2
    also, i dont know if this is the right place to be posting this.....
     
  3. adrianblaine macrumors 65816

    adrianblaine

    Joined:
    Oct 12, 2006
    Location:
    Pasadena, CA
    #3
    The only thing I can think of is to delete the existing installation and try again. Is it affecting excel and entourage as well?
     
  4. tyr2 macrumors 6502a

    tyr2

    Joined:
    May 6, 2006
    Location:
    Leeds, UK
    #4
    Sorry I can't help with the Word problem, but if you need access to the documents in a hurry you could try installing something like 'NeoOffice', it can read/write word documents pretty well (but not perfectly). It would enable you to view and print them and keep you going till you get Word fixed.
     
  5. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
  6. BKL thread starter macrumors newbie

    Joined:
    Oct 7, 2006
    #6
    thankyou sooo much for the quick replies

    it is really appreciated

    :)
     

Share This Page