Hissing iPhone 7 Replacement Joy

[shez]

Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks

 

[Danjrel]

Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks

That's just a new feature.

 

[shez]

That's just a new feature.

Hopefully not.

 

[Zalewskon]

Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks

Hi, I have the same problem with my iPhone 7. Its quiet normally and then when I start recording the video there comes the noise. I might be wrong but its camera, near camera there is a back microphone placed and that microphone records the noise of camera. If I put my finger on that microphone to cover it up, the noise is not recorded anymore. To test it I recorded another video with snapchat. Snapchat uses front microphone even when recording with the back camera. So the video and sound recorded via snapchat is perfect, but its not a solution for me. Not for the price of iphone 7...

 

[AndrewR23]

This is not hissing. That's just white noise from the camera mic. It's been said the mic is overly sensitive.

Hi, I have the same problem with my iPhone 7. Its quiet normally and then when I start recording the video there comes the noise. I might be wrong but its camera, near camera there is a back microphone placed and that microphone records the noise of camera. If I put my finger on that microphone to cover it up, the noise is not recorded anymore. To test it I recorded another video with snapchat. Snapchat uses front microphone even when recording with the back camera. So the video and sound recorded via snapchat is perfect, but its not a solution for me. Not for the price of iphone 7...

 

[44267547]

Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks

Even with the replacements, I heard there is still a faint hissing in the background of video's. Appears there is no remedy as of yet.

 

[ET iPhone Home]

Hiss-gate! Can you upload a recorded hiss for us to hear?

 

[Danjrel]

Maybe you need to buy the $80 hissgate dongle too!

 

[Zalewskon]

This is not hissing. That's just white noise from the camera mic. It's been said the mic is overly sensitive.

Are you saying that even if I got a new one iphone 7 after replacement under apple warranty there will still be a problem? Is it an issue with all of the iphones 7 for now?

 

[Jayjew]

Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks

My replacement hissed more.
[doublepost=1476315687][/doublepost]

My replacement hissed more.

I ended up returning it and buying a new one. Finally have a perfect one.

 

[Danjrel]

It's a new feature. You need to pay more money to upgrade to a silent phone.

 

[jtwlbz]

My friend bought a 7+ today and omg hissing like crazy... it was week 40 with 10.0.2 installed

 

[Thor_1]

Are you saying that even if I got a new one iphone 7 after replacement under apple warranty there will still be a problem? Is it an issue with all of the iphones 7 for now?

No

 

[Stevessvt]

I'm really leaning towards the gain is just turned up too high. My wife has a 6s+ and I recorded a video with the 2 phones at the same time, and while mine had a more pronounced hiss, it also picked up subtle sounds more so than hers did.

 

[Duncanator]

Just realized mine has the sound as well. Took me a while to find it though. Not as prominent as others are probably.

 

[x-evil-x]

how do you even test for this?

 

[Duncanator]

how do you even test for this?

I noticed it when recording a video or playing a game and putting my ear up to the back of the phone near the apple logo.

 

[AndrewR23]

Are you saying that even if I got a new one iphone 7 after replacement under apple warranty there will still be a problem? Is it an issue with all of the iphones 7 for now?

This isn't a single problem, All the iphone 7/7+ have overly sensitive mics. Its how they were built. 100% of the display phones tested had it too.

The hissing though is a defect. Mine has no hissing.

 

[fre3way]

Hey

Received my iPhone 7+ and everything works fine but it's hissing. I don't mind the hissing but when I'm recording video the hissing takes over the audio 80% - which renders the video recording function of the device useless.

Apple are now sending me a replacement out and I was just wondering if anyone has had any luck with replacement devices?

Thanks

Did you take the iphone to the genius bar or called apple directly? I am experiencing the same issue and want to swap it out for a replacement.

 

[Duncanator]

Did you take the iphone to the genius bar or called apple directly? I am experiencing the same issue and want to swap it out for a replacement.

I'm chatting with them right now working on getting a replacement mailed to me.

 

[Sensamic]

I thought I read it was already fixed.

 

[x-evil-x]

Who puts their phone up to their ear to hear something? I shot a video zooming in and out and had the flash on while listening to it. Replayed it and listened. nothing.

 

[Gathomblipoob]

Who puts their phone up to their ear to hear something? I shot a video zooming in and out and had the flash on while listening to it. Replayed it and listened. nothing.

My 7 Plus is distressingly silent as well. I'm not saying that folks aren't experiencing this problem, though.

 

[Floris]

It should *not* hiss, iPhones are utterly quiet.
If it makes a sound that obviously shouldn't be there, use your warranty.

 

[Zalewskon]

Who puts their phone up to their ear to hear something? I shot a video zooming in and out and had the flash on while listening to it. Replayed it and listened. nothing.

Lucky you, Im not that sensitive guy complaining about anything. I had no problems with 5/6/6s. If the phone was only hissing I would accept that. But everytime that hissing noise is recorded on video and its really easy to hear. Ill upload some video later as I have no time to convert it. Standard format cannot be uploaded here :/
[doublepost=1476343084][/doublepost]

It should *not* hiss, iPhones are utterly quiet.
If it makes a sound that obviously shouldn't be there, use your warranty.

The case is not that simple if you buy an iphone from other electronics retailer than directly from apple. Ive already contacted with them. They said Ill get new one, but this will be a version w/o the box. Ofc I will have the box of my current device but it will have different serial numbers than my new replaced device. I dont like that idea.
Full replacement can be made only if I bought it with shipment option. And unfortunatelly I hit this shop the first day iphone 7 was offered there.