Horizontal Lines in PB -- Apple Admits Problem!

Discussion in 'Macintosh Computers' started by smdewart, Nov 15, 2005.

  1. macrumors newbie

    Joined:
    Oct 11, 2005
    #1
    I've had my new PB for a week and am glad that I'm not the only one who noticed the lines (for a while I thought I was just blind or seeing things!).

    I called Apple's support line and, at first, the woman claimed she knew what type of problem it was but that she had not heard of it before. After a brief hold, she remarked, "oh, yes, I think I heard about this earlier today." Turns out, after holding some more, she said Apple is aware of the problem and is offering a repair, and possibly exchage, program to address it. She said the easiest way to do this is to visit an Apple Store.

    Just thought I'd share that with everyone. Feel free to reference my story as your own so you don't get the runaround at the store or on the phone!
     
  2. macrumors 601

    generik

    Joined:
    Aug 5, 2005
    Location:
    Minitrue
    #2
    Unfortunately your story is nothing, since it is not official :(
     
  3. macrumors 6502a

    khisayruou

    Joined:
    Aug 21, 2004
    #3
    Yup yup...i agree.

    smdewart got me jumping for nothing!
     
  4. macrumors 601

    generik

    Joined:
    Aug 5, 2005
    Location:
    Minitrue
    #4
    Made me happy for a moment.. but for all intents and purposes I guess it is back to my original plan of getting rid of this one before MWSF
     

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