How can I file a complaint to iTunes

Discussion in 'Mac Apps and Mac App Store' started by natatos, Mar 22, 2009.

  1. macrumors regular

    Joined:
    Dec 23, 2008
    Location:
    Iowa
    #1
    Ok so I bought a song using a gift card and it had the same title as the song I wanted so I bought the wrong one then something messed up in the download and now I don't even get the song its a big deal to me
     
  2. macrumors member

    Joined:
    Feb 3, 2007
  3. Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
  4. TEG
    macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #4
    You could also just simply check for downloads to get the song in question, then complain about the inaccuracy of what you wanted.

    TEG
     
  5. Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #5
    I've reported songs because of issues with them before, and they've always been very friendly. Dunno if they will refund you, but they should either do that or help you get a working copy of the song.
     
  6. macrumors 65816

    Joined:
    Jan 30, 2008
    Location:
    Wisconsin
    #6
    Spice Girls - If You Wanna Be My Lover
     
  7. Guest

    Surely

    Joined:
    Oct 27, 2007
    Location:
    Los Angeles, CA
    #7
    zig-a-zag-ah!

    :eek:
     
  8. Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #8
    The song I had to complain about was DiVinyls, I Touch Myself. :eek:
     
  9. macrumors 65816

    sishaw

    Joined:
    Jan 12, 2005
    #9
    I got a bad download once, called support, and they re-authorized another download no problem.
     
  10. macrumors newbie

    Joined:
    Feb 25, 2013
    #10
    Hi I have recently purchased extra moves on candy crush saga on my iphone 5 for 69p but £9 as come out my account I very angry this as happened can someone please reply ASAP

    Thank you
     
  11. macrumors 68040

    Joined:
    Oct 9, 2008
    #11
    Try here. Follow the link for the iTunes Store not iTunes Player.
     

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