How can I file a complaint to iTunes

Discussion in 'Mac Apps and Mac App Store' started by natatos, Mar 22, 2009.

  1. natatos
    Expand Collapse
    macrumors regular

    Joined:
    Dec 23, 2008
    Location:
    Iowa
    #1
    Ok so I bought a song using a gift card and it had the same title as the song I wanted so I bought the wrong one then something messed up in the download and now I don't even get the song its a big deal to me
     
  2. Afterthecalm
    Expand Collapse
    macrumors member

    Joined:
    Feb 3, 2007
  3. EricNau
    Expand Collapse
    Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
  4. TEG
    Expand Collapse
    macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #4
    You could also just simply check for downloads to get the song in question, then complain about the inaccuracy of what you wanted.

    TEG
     
  5. mkrishnan
    Expand Collapse
    Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #5
    I've reported songs because of issues with them before, and they've always been very friendly. Dunno if they will refund you, but they should either do that or help you get a working copy of the song.
     
  6. emt1
    Expand Collapse
    macrumors 65816

    Joined:
    Jan 30, 2008
    Location:
    Wisconsin
    #6
    Spice Girls - If You Wanna Be My Lover
     
  7. Surely
    Expand Collapse
    Guest

    Surely

    Joined:
    Oct 27, 2007
    Location:
    Los Angeles, CA
    #7
    zig-a-zag-ah!

    :eek:
     
  8. mkrishnan
    Expand Collapse
    Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #8
    The song I had to complain about was DiVinyls, I Touch Myself. :eek:
     
  9. sishaw
    Expand Collapse
    macrumors 65816

    sishaw

    Joined:
    Jan 12, 2005
    #9
    I got a bad download once, called support, and they re-authorized another download no problem.
     
  10. Carlsberg80
    Expand Collapse
    macrumors newbie

    Joined:
    Feb 25, 2013
    #10
    Hi I have recently purchased extra moves on candy crush saga on my iphone 5 for 69p but £9 as come out my account I very angry this as happened can someone please reply ASAP

    Thank you
     
  11. JediMeister
    Expand Collapse
    macrumors 68040

    Joined:
    Oct 9, 2008
    #11
    Try here. Follow the link for the iTunes Store not iTunes Player.
     

Share This Page