I tried to upgrade RAM myself but one of the screws stripped despite my very skilled brother wielding the exact screw driver Apple said to use. So I am stuck with single 1 GB stick unless I have Apple upgrade it. Now if I was to--and this may be a dumb/simple question--how do I do it? I dont have Apple Care but can I just call up an Apple Store and schedule a time to have RAM installed? Do I go through Apple Corporate? Also, is it possible to upgrade the hard drive? I have a 100GB 7200RPM and if they release faster drives in the bigger sizes I probably will want to upgrade, since mine is nearly full. Thanks for any help!