How do I reactivate my iPhone?

Discussion in 'iPhone' started by wolfpackfan, Jun 11, 2008.

  1. macrumors 68000

    Joined:
    Jun 10, 2007
    Location:
    Cary, NC
    #1
    Okay, as I posted in another thread, my iPhone currently has no service. I canceled the service back in January because I still had a year to go on my 4 line Sprint account. So basically since then I've been using my iPhone as a Touch and it's been working fine. My plan was to reactive my iPhone next January as part of moving all four lines from Sprint to AT&T. Based upon posts here though I got concerned that when I did that, I'd end up having to pay the $30 data plan rate.

    So I thought I might try going ahead and reactivating now and seeing what rate plan I would get. I did a restore on my iPhone and when presented with the option in iTunes to setup the phone as a new iPhone or recover from backup, I chose to set it up as a new iPhone. Well it never said anything at all about creating a new account. It asked me what I wanted to sync, etc. and that was it. The funny thing is, in iTunes, it is showing my original iPhone phone number.

    Did I do something wrong or are you no longer able to activate within iTunes? One thing - this phone has previously been jail broken (I didn't think I ever unlocked it though). But I was thinking a restore would erase all that. Any suggestions as to how I can go about reactivating my phone?
     
  2. macrumors 68040

    djransom

    Joined:
    May 14, 2008
    Location:
    Chi-Town
    #2
    I would give AT&T CS a call. I thought that iTunes would take you through the steps of establishing or in your case re-establishing service.
     
  3. thread starter macrumors 68000

    Joined:
    Jun 10, 2007
    Location:
    Cary, NC
    #3
    I've been thinking about my problem some more. In iTunes, it is still showing my old phone number. This occurs even after I do a restore. Could this problem be related to the SIM? I don't know anything about SIM's. Once activated though, do you have to do something to them to reset them to use with a different phone number? Maybe that is why iTunes won't let me reactivate?
     

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