How do you restore if your iphone won't let you enter your pin?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by carbonfly, Nov 24, 2008.

  1. macrumors regular

    Nov 9, 2007
    Ok guys, my wife rebooted her phone this morning and when it started up a notification was shown that said

    "Restore needed"
    iPhone cannot make or recieve calls. Restore from iTunes.

    Well that's fine, phones mess up right? Well I plug the phone in to restore with iTunes and get an error in iTunes saying that the phone is locked with a passcode so info cannot be accessed. We the problem is that the iPhone only displays the error message with no option to enter the passcode to unlock it.

    What should I do now?

    Thanks for your help.
  2. thread starter macrumors regular

    Nov 9, 2007
    Nevermind. I was able to put the phone if DFU mode. That allowed me to restore it. The wife is happy again! And she won't be using a passcode

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