How do you restore if your iphone won't let you enter your pin?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by carbonfly, Nov 24, 2008.

  1. macrumors regular

    Joined:
    Nov 9, 2007
    #1
    Ok guys, my wife rebooted her phone this morning and when it started up a notification was shown that said

    "Restore needed"
    iPhone cannot make or recieve calls. Restore from iTunes. www.apple.com/support

    Well that's fine, phones mess up right? Well I plug the phone in to restore with iTunes and get an error in iTunes saying that the phone is locked with a passcode so info cannot be accessed. We the problem is that the iPhone only displays the error message with no option to enter the passcode to unlock it.

    What should I do now?

    Thanks for your help.
     
  2. thread starter macrumors regular

    Joined:
    Nov 9, 2007
    #2
    Nevermind. I was able to put the phone if DFU mode. That allowed me to restore it. The wife is happy again! And she won't be using a passcode anymore....lol
     

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