How long do you have to exchange an iphone 5?

Discussion in 'iPhone' started by noupf, Dec 28, 2012.

  1. macrumors member

    Joined:
    Nov 5, 2008
    #1
    My wifes iphone 5 is acting funnny. Often times she is getting no cell service, while my iphone 5 is. imessage goes from green to blue and back and forth, while i have no issues. This is all cell signal, not on wifi. She is also getting texts from "unknown" and the message has no content. I guess i will just schedule a genius appointment and see what they say.

    We bought the phones about 2 weeks ago. I just want to exchange it for a new one i guess. Thoughts?
     
  2. macrumors 68000

    Joined:
    Aug 25, 2011
    #2
    You have 30 days to return for full refund. After that you will get a refurb for the final 11 months. So you can go in now and get your money back or a new phone, not a refurb. Also when you are there and get the new phone, I would recommend getting Apple Care+ warranty for it. You can also get that on your phone too if you have owned it less than 30 days.
     
  3. macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #3
    You can always get it replaced for a refurb and see if the issue is fixed or return it and get a new one.
     
  4. macrumors 68020

    Rocko1

    Joined:
    Nov 3, 2011
    #4
    Once it is replaced with a refurb you can not return it for a refund.
     
  5. macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #5
    I know this. I shoulda put the return part first.
     

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