How many dead pixels must one have to get a replacement?

Discussion in 'Macintosh Computers' started by Rezet, Aug 6, 2004.

  1. Rezet macrumors 6502a

    Rezet

    Joined:
    Apr 21, 2003
    Location:
    Connecticut, United States of America
    #1
    Hey guys,
    How many dead pixels do you have to have on new lcd for apple to replace it (appx.)?
     
  2. janey macrumors 603

    janey

    Joined:
    Dec 20, 2002
    Location:
    sunny los angeles
    #2
    how many you got? if its one or two, no replacement...but if its a big cluster or a whole bunch then apple will replace it.
     
  3. Macmaniac macrumors 68040

    Macmaniac

    #3
    Probably around 4 or 5 you can make a good case, however 1-2 Apple will not do anything about it, a big cluster or a line will warrant a repair.
     
  4. Elan0204 macrumors 65816

    Elan0204

    Joined:
    Apr 16, 2002
    Location:
    Chicago, IL
    #4
    I think the number is eight if the pixels are spread out. If they are very close together then the number is lower.
     
  5. SolidGun macrumors 6502

    SolidGun

    Joined:
    Jul 24, 2004
    Location:
    Twin Cities
    #5
    How new is it?
    My problem was that there was a live pixel in the middle of the screen, but I had purchased it only 2 hours prior to noticing. The policy is that you can't get the exchange unless you have more, but the manager granted me the exchange since it was a recent purchase and it was in the middle of the screen. (This was at an Apple store BTW)
     
  6. crees! macrumors 68000

    crees!

    Joined:
    Jun 14, 2003
    Location:
    MD/VA/DC
    #6
    If I remember from the official repair document that was obtained a while ago 7 or 8 was the number.
     
  7. Rezet thread starter macrumors 6502a

    Rezet

    Joined:
    Apr 21, 2003
    Location:
    Connecticut, United States of America
    #7
    Ok got the answer. It really is 7 or 8.
     
  8. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #8
    It varies depending on the display, some are more, some are less than this old one.
     
  9. wdlove macrumors P6

    wdlove

    Joined:
    Oct 20, 2002
    #9
    Best idea if a person has several pixel problems then take the display into your local Apple Store or Apple reseller. I would imagine it's all in how you approach the problem. A positive pleasant attitude will always be better received.
     

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